Tasks: Arrange and co-ordinate seminars, conferences, etc. Train other workers Determine and establish office procedures and routines Answer telephone and relay telephone calls and messages Answer electronic enquiries Compile data, statistics and other information Respond to employee questions and complaints Order office supplies and maintain inventory Arrange travel, related itineraries and make reservations Greet people and direct them to contacts or service areas Set up and maintain manual and computerized information filing systems Type and proofread correspondence, forms and other documents Provide customer service Maintain and manage digital database Perform basic bookkeeping tasks