Job Type:Permanent Work Model:Remote Reference code:128979 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Calgary, AB; Ottawa, ON Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100 Canadian:owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians. By living our Purpose, we will make an impact that matters. :Have many careers in one Firm. :Enjoy flexible, proactive, and practical benefits that foster a culture of well:being and connectedness. :Learn from deep subject matter experts through mentoring and on the job coaching :: Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. What will your typical day look like? As the ServiceNow CMDB and Discovery Engineer joining our team you will have the opportunity to work with multidisciplinary teams across Deloitte Technology to design and operate cutting edge processes and solutions targeted at digitally representing our IT landscape across complex hybrid cloud and on:premise environments. This will include innovating in the latest technologies such as Cloud Discovery, Service Mapping and ServiceNow. You will have the opportunity to work across the Configuration Management space, and also participate in opportunities around Event Management and other projects aligned to ITOM to help expand and grow your skillsets. If you are looking to work with the latest technologies around ServiceNow Discovery and Service Mapping, and are looking for an exciting opportunity to grow your skills, then we are also looking for you Specific responsibilities will include: :Integrate, operate and support our CMDB ingestion methods which includes Discovery, Cloud Discovery and API ingestion using IRE across on:premise and cloud providers (Azure, AWS and Google :Work closely with teams to ensure that Discovery errors are managed and root causes identified so as to maintain an environment where we are automating CMDB data entry everywhere possibl :Partner with groups across the organization who are looking to integrate, discover and secure our IT landscape to ingest new data sources and ensure the data is reconciled using technology rules (IRE) :Provide input to our technical roadmap to leverage the latest existing platform capabilities to support reduction of technical debt as applicable, while automating everywhere possible :Work within diverse teams across our organization and vendor partners to collaboratively change our IT processes by bringing together experts in AI technologies, ServiceNow, Business Architecture, Service Excellence, Observability, Cloud (Azure, AWS and Google) and orchestration technologies :Participate in integrating several leading edge monitoring solutions into a common workflow engine using ServiceNow to help automate remediation and self:healing techniques :Review client requirements including analysis of business pain points to design technical solution options based on platform capabilities, and current architecture About the team Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the w