Job Type:Permanent Work Model:Hybrid Reference code:128735 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Calgary, AB; Montreal, QC; Ottawa, ON; Vancouver, BC Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100 Canadian:owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians. By living our Purpose, we will make an impact that matters. :Have many careers in one Firm. :Enjoy flexible, proactive, and practical benefits that foster a culture of well:being and connectedness. :Learn from deep subject matter experts through mentoring and on the job coaching :: What will your typical day look like? In a typical day you will be engaged in a variety of activities ranging from running project kick off meetings, to conducting design workshops, requirement gathering meetings, writing test scripts, doing demos, sprint planning among many others. You can expect to work in a highly collaborative, agile, and diverse team environment. As a ServiceNow Consultant you will also be expected to complete and maintain ServiceNow product accreditations and certifications through our world:class training programs. About the team At Deloitte, we are helping enterprises reduce the experience gap between the consumer grade experiences they have at home and the ones they have at work. Our team has over 100 dedicated, highly certified team members who are serving some of the most iconic Canadian and Global brands to imagine, deliver and run great enterprise service experiences. We are proud to be a Diamond Sponsor of ServiceNow and one of few Global Elite partners. With global reach and scale, we are able to offer our Canadian clients a global capability with a highly qualified local presence Enough about us, let's talk about you :Ideal candidates are self:motivated with a proven track record of delivering solutions to challenging business problems :At least 3 years of configuration/development or functional experience for complex, highly capable, technologies : inclusive of ServiceNow :Organized and analytical. Ability to balance multiple priorities in a fast:moving environment. :Demonstrated ability to develop workshop presentations and process documentation (advanced Microsoft Visio, PowerPoint, Word skills) :Experience working in a client facing role with both technical and functional stakeholders with strong relationship management skills and a passion for client satisfaction and delivery excellence :Good to have service oriented and distributed application architecture in the enterprise (web services, data access and persistence, client/server, etc) :Experience in designing, testing, and deployment of ServiceNow solutions, ensuring alignment with client requirements and best practices. :Facilitate workshops and training sessions to educate clients on ServiceNow capabilities and best practices :Excellent communication and interpersonal skills :Prior consulting experience is an asset. :Good written and verbal communication skills :Ability to understand and implement end:user requirements. :Good to have ServiceNow Certified System Administrator and other ServiceNow CIS certifications. :Good to have ITIL 4 certification. Positions based in Quebec: Bilingualism in French and English is required for this position due