Job Type:Permanent Work Model:Hybrid Reference code:128615 Primary Location:Toronto, ON All Available Locations:Burlington, ON; Kitchener, ON; Ottawa, ON Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100 Canadian:owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians. By living our Purpose, we will make an impact that matters. :Have many careers in one Firm. :Enjoy flexible, proactive, and practical benefits that foster a culture of well:being and connectedness. :Learn from deep subject matter experts through mentoring and on the job coaching :: Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. What will your typical day look like? As a Cybersecurity Product Manager, you will work closely with senior leadership, technical cybersecurity service delivery teams, and member firm CISOs and CTOs to drive improvements in customer experience and cybersecurity risk reduction outcomes, create product roadmaps, and lead related development efforts. Primary Responsibilities include: :Lead initiatives at the direction of product management leadership. :Regularly engage member firm stakeholders (CISOs, CTOs, Cyber teams) to ensure high satisfaction, understand priorities, and gather input to build into the design of improvement initiatives and new service offerings. :Guide discussions with Member firms ensuring that business needs are clearly understood, and the services delivered meet the evolving needs and expectations of the firms. :Ensure that technical design, unit testing, deployment, and implementation requirements are properly completed and documented for assigned service deployments. :Ensure appropriate governance, well written service documentation, and effective socialization for assigned service enhancements and new service offerings. :Build deep knowledge of the cybersecurity services marketplace, vendors, products, and threat actors through continuous research and industry involvement. :Drive continuous improvement to enhance the member firm customer experience and operating efficiencies. :Drive quality assurance for assigned services validating that the services are operating in alignment with service descriptions. Additional Responsibilities: :Build and maintain strong positive relationships with service owners, collaborating to develop concrete plans to address customer needs :Responsible for deliverables such as product roadmaps, business cases, marketing requirements, business metrics such as capital investment rate of return, and goals of new product releases (growth, usage, customer satisfaction, user migration) :Serve as the central point of contact for enhancements to Shared Security Services About the team Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in what is but rather what can be to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. Enough about us, let's talk about you Required: