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Product Manager

Kitchener, Ontario 14 days ago

Job Description

Job Type:Permanent Work Model:Hybrid Reference code:129553 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Burlington, ON; Kitchener, ON; Ottawa, ON Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100 Canadian:owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians. By living our Purpose, we will make an impact that matters. :Have many careers in one Firm. :Enjoy flexible, proactive, and practical benefits that foster a culture of well:being and connectedness. :Learn from deep subject matter experts through mentoring and on the job coaching :: What will your typical day look like? :Own the product roadmap and backlog; gather and prioritize market, client, and internal feedback :Define product strategy and manage the full lifecycle from concept to launch, including critical milestones and demos :Collaborate with data and product engineering, compliance, and operation teams to align on scope, timelines, and regulatory requirements :Drive development of platform enhancements that improve the processing and case throughput of claimants :Lead cross:functional teams through planning, execution, daily standups, and delivery of settlement:driven features :Analyze user feedback, bugs, and usage data to inform continuous product improvement :Support go:to:market activities, client engagement, and creation of sales and marketing collateral :Present product updates, metrics, and demos to internal leadership and external stakeholders About the team Deloitte Claims is a fast:growing team within our Risk, Regulatory and Forensics practice. We manage class action settlements of all sizes across both private and public sectors. We leverage some of the best:in:class technologies-cloud platforms, automation, data analytics, and secure digital communications-to streamline every step of the process. From intake and claims review to distribution and reporting, our tech:enabled approach brings speed, accuracy, and transparency to complex settlements. We partner with litigators, in:house counsel, and courts from early case planning through final resolution, delivering expert guidance and operational precision at every stage. Enough about us, let's talk about you :Post:secondary degree in Computer Science, Software Engineering, Mathematics, Science, Business, or a related field :Advanced Excel skills required; data modelling skills are an asset :2:4 years of experience in operations design, legal operations, or business analysis :Skilled at interpreting complex documents and turning them into structured, actionable procedures :You think in systems and enjoy designing processes that are clear, scalable, and audit:ready :Confident working cross:functionally with legal, product, engineering, and compliance teams :Organized, detail:oriented, and communicate clearly in both writing and conversation :Bonus if you've worked on class action settlements, legal tech platforms, or regulatory service delivery :CV recommended Total Rewards The salary range for this position is between 72,000 : ,000 (Senior Consultant) and 86,000 : ,000 (Manager), and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We re

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