Customer service representatives supervisor - financial services Vision Financial Group Inc Job details · Location: Mississauga, ONL4W 4Y9 · Salary: 31.50 hourly / 32 hours per Week · Terms of employment: Permanent employment/ Full time · Start date: Starts as soon as possible · Benefits: Health benefits, Financial benefits, Other benefits · Vacancies: 1 vacancy Overview Languages English Education · College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 1 year to less than 2 years Responsibilities Tasks · Authorize routine deposits and withdrawals · Co-ordinate activities with other work units or departments · Establish work schedules and procedures · Examine and verify the accuracy of work · Identify workers' training needs · Prepare and submit reports · Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality · Train staff/workers in job duties, safety procedures and company policies · Conduct performance reviews · Perform same duties as workers supervised · Recruit and hire staff · Co-ordinate, assign and review work · Establish work schedules and procedures and co-ordinate activities with other work units or departments · Examine and verify accuracy of work and authorize routine deposits and withdrawals · Identify training needs and train workers in job duties and company policies · Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery · Resolve work-related problems and prepare and submit progress and other reports · Organize and maintain inventory Supervision · Working groups Experience and specialization Computer and technology knowledge · MS Office Additional information Security and safety · Criminal record check Work conditions and physical capabilities · Attention to detail · Fast-paced environment · Large workload · Overtime required · Tight deadlines · Work under pressure Benefits Health benefits · Dental plan · Disability benefits · Health care plan · Vision care benefits Financial benefits · Bonus Other benefits · Free parking available Who can apply to this job? Only apply to this job if: · You are a Canadian citizen, a permanent or a temporary resident of Canada. · You have a valid Canadian work permit. If you are not authorized to work in Canada, do not apply. The employer will not respond to your application. How to apply By email nsharma@sharmawealth.ca