Customer service representatives supervisor - financial services
Mississauga, Ontario 1+ months ago
Job Description
Customer service representatives supervisor - financial services
Vision Financial Group Inc
Job details
· Location: Mississauga, ONL4W 4Y9
· Salary: 31.50 hourly / 32 hours per Week
· Terms of employment: Permanent employment/ Full time
· Start date: Starts as soon as possible
· Benefits: Health benefits, Financial benefits, Other benefits
· Vacancies: 1 vacancy
Overview
Languages
English
Education
· College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
Responsibilities
Tasks
· Authorize routine deposits and withdrawals
· Co-ordinate activities with other work units or departments
· Establish work schedules and procedures
· Examine and verify the accuracy of work
· Identify workers' training needs
· Prepare and submit reports
· Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
· Train staff/workers in job duties, safety procedures and company policies
· Conduct performance reviews
· Perform same duties as workers supervised
· Recruit and hire staff
· Co-ordinate, assign and review work
· Establish work schedules and procedures and co-ordinate activities with other work units or departments
· Examine and verify accuracy of work and authorize routine deposits and withdrawals
· Identify training needs and train workers in job duties and company policies
· Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
· Resolve work-related problems and prepare and submit progress and other reports
· Organize and maintain inventory
Supervision
· Working groups
Experience and specialization
Computer and technology knowledge
· MS Office
Additional information
Security and safety
· Criminal record check
Work conditions and physical capabilities
· Attention to detail
· Fast-paced environment
· Large workload
· Overtime required
· Tight deadlines
· Work under pressure
Benefits
Health benefits
· Dental plan
· Disability benefits
· Health care plan
· Vision care benefits
Financial benefits
· Bonus
Other benefits
· Free parking available
Who can apply to this job?
Only apply to this job if:
· You are a Canadian citizen, a permanent or a temporary resident of Canada.
· You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
nsharma@sharmawealth.ca
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