The Contract, Operations Analyst will provide a wide range of engineering support services that will ensure technical soundness, reliability, safety and cost effectiveness of the utility and its Electrical Distribution Power System. The Operations Analyst is responsible for data management, data analytics and business process improvements related to Grid Operational Technologies and Reliability Reporting. The incumbent will play a critical role in shaping SCADA, NMS, and other critical application enhancement and upgrade activities through gap analysis, business process planning and stakeholder collaboration. KEY RESPONSIBILITIES: : Connects with stakeholders to identify, capture and analyze business requirements : Analyzes large data sets and multiple variables and presents recommendations for action through the preparation of technical or business reports and studies, process maps, graphs, charts or tables : Assist with Building and maintaining the SCADA database and displays : Support reliability reporting across Distribution Grid Operations by collecting, analyzing outage information and providing recommendations for improvements : Performs trend analyses of equipment data and determines appropriate actions to improve and optimize capital and operations programs : Support operational design reviews on all primary electrical projects. : Performs load transfer studies, and participates in short and long term contingency planning. : Assists in the coordination, delivery and execution of projects : Maintains and further develops databases or decision support tools and systems : Suggests and implements process and procedure enhancements to support the overall efficiency of the department : Assists in defining project scope, drafting business cases, conducting feasibility studies and completing cost benefit analysis : Provides support to management and technology systems including enterprise systems (i.e., SAP), data management and reporting : Stays current with industry developments and practices : Works in accordance with safety performance standards and promotes a safety culture REQUIREMENTS: : 2024 or 2025 graduate of a university degree in Engineering : Knowledge of and experience in utility operations is an asset : Proficient in data management and capable of extracting, querying, and analyzing large data sets; intermediate knowledge of programming languages : (e.g., R, Python, C/C++, VBA) to support data analytics is an asset : Knowledge of Tableau, Alteryx and/or SAP is an asset : Knowledge of Electrical and distribution power systems is an asset : Experience with, machine learning and neural network algorithms in practical applications an asset : Fully proficient with Microsoft Office applications including advanced working knowledge in MS Excel, Project, Access and Word Awareness of project management processes, principles and methodologies : Business and strategic thinking acumen : Strong written and verbal communication skills. : Builds Strong Relationships: Invests in building valuable relationships across the organization and externally to support the future of Toronto Hydro : Develops Culture and People: Recognizes personal development and a strong organizational culture are integral components of an effective organization Champions Change, Productivity and Innovation: Invests in innovation, continuous improvement and productivity as essential drivers of long:term sustainability : Drives Results and Accountability: Has a clear sense of corporate direction and expectations, and holds self and others accountable to achieve objectives Demonstrates Commitment to Sustainability, Environmental, Health and Safety: Manages risks to protect the health and safety of employees and the public, and shows commitment to sustainability : Demonstrates Customer Focus: Models customer focused approach in all directions and actions