Requisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high:performing culture. The Team The Identity and Access Management Operations (IAMO) team is responsible for the operational execution and governance of identity lifecycle processes across the enterprise. This includes the provisioning and deprovisioning of user and non:human identities, management of Active Directory entitlements and privileged access, and support for identity:related tools and automation. IAMO ensures that access is granted securely, efficiently, and in compliance with internal controls and regulatory requirements. The Role The Director, Identity Lifecycle Management (ILM) within Identity and Access Management Operations (IAMO) provides strategic leadership and operational oversight for identity lifecycle services across the enterprise. This includes the provisioning and deprovisioning of human and non:human identities, Active Directory access management, support for privileged access workflows, Workstation Local Admin (WLA) and PEDM. We are seeking a dynamic, results:driven leader with strong technical expertise and business acumen. The Director will lead high:performing teams responsible for delivering secure, compliant, and efficient identity lifecycle services that support Scotiabank's global workforce, vendors, and partners. This role requires close collaboration with cybersecurity, HR, and technology stakeholders to ensure seamless integration of IAM processes with enterprise systems and regulatory requirements. Is this role right for you? In this role you will: : Overseeing ScotiaID lifecycle management, including onboarding, updates, and terminations : Managing AD provisioning, group membership, and entitlement governance (both on:pre and Entra ID) : Supporting manual provisioning for special access scenarios and non:human IDs : Serve as the escalation point for ILM:related issues, ensuring prompt resolution and communication with stakeholders : Ensuring audit readiness and compliance with internal controls and external regulations : Direct and mentor high:performing teams, fostering a culture of accountability, service excellence, and continuous improvement : Monitor and enforce service level agreements (SLAs) for ILM services, ensuring timely response and resolution of requests and incidents : Partner with GIAM and Cybersecurity teams to align ILM operations with broader security objectives and risk mitigation strategies : Driving automation and continuous improvement across ILM processes to reduce operational overhead and enhance user experience : Review and approve operational reports on account lifecycle activities (e.g., created, deleted, disabled accounts), using insights to inform strategy and performance improvements : Partner with business unit stakeholders to ensure seamless services across the enterprise : Support the development of Bank Policies and Standards as they relate to IAM : Key stakeholder in the development of new solutions to solve a diverse range of IAM use cases : Drive the maturity of IAM with new/existing processes and services that meet security and business objectives Do you have the skills that will enable you to succeed in this role? Wed love to work with you if you have: : 8+ years of people leadership experience at a senior level : 10+ years of operational experience : 5+ years' experience with Active Directory on:prem, and Entra ID object management : Experience with IAM solutions: SailPoint Identity IQ, SailPoint File Access Manager : In:depth understanding of IAM to support business capabilities. : Extensive knowledge of employee lifecycle management. : Ability to work both independently and within a team. : Must be able to work effectively under pressure while maintaining a high level of professionalism. : Solid understanding of en