Date Posted: 06/04/2025 Req ID: 43267 Faculty/Division: Faculty of Social Work Department: Faculty of Social Work Campus:St. George (Downtown Toronto) Description: About us: The Factor:Inwentash Faculty of Social Work (FIFSW) at the University of Toronto (U of T) is distinguished by its emphasis on the integration of research and practice in both the classroom and its practicum education. As the oldest school of social work in Canada, FIFSW has been on the cutting edge of education, policy, research and practice for more than 100 years. Recognized as one of the leading social work research Faculties in North America, FIFSW is highly involved in promoting excellence in social work practice and policy development. Teaching in the Faculty is enriched by the internationally recognized research of faculty members which is designed to help governments, agencies and communities effectively address real world challenges. The Office of Student Services and Registrar (SSR) at the Factor:Inwentash Faculty of Social Work delivers student, programs and registrarial services to support the Faculty's academic goals and priorities in the areas of student engagement and information, interpretation of policies, and innovation of registrarial interactions from student recruitment, retention, success through to graduation. Operating in a culture of cooperation and collaboration, we achieve our goals and objectives based on values of student:focused solutions, integrity of academic records and continuous innovative improvements. Your opportunity: Reporting to the Assistant Dean, Student Services and Registrar and working closely with the PhD Program Director and Coordinator, Admissions and Programs, this position is responsible for providing exceptional service in support of the mission of the SSR. Acting as a first point of contact for prospective students, applicants, current students and members of the public, this role answers questions and provides accurate and complete information on all aspects of studies in the Faculty including admissions requirements, academic regulations, academic progression regulations, financial aid and student services in the Faculty and at the University of Toronto, contributing to creating a supportive and responsive environment for student success. The Recruitment, Admissions and Programs Assistant assists FIFSW in achieving its recruitment and enrolment goals and objectives. The Assistant provides detailed information and must have a good understanding of the University admission process, program requirements, as well as programs and policies of the University, and FIFSW in particular. In addition, this role provides PhD program support by responding to inquiries related to the program, student funding, examinations and graduate student events. This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto's Alternative Work Arrangements Guideline. Your responsibilities will include: :Acting as the first point of contact for student records enquiries, providing detailed information on processes, policies, and procedures and responding to enquiries within the defined scope of the role and redirecting as appropriate. :Providing detailed information regarding admission requirements to prospective students and applicants; and promoting programs at recruitment events. :Determining logistical details required for the execution of admissions processes :Reviewing and assessing student records to determine academic standing and informing students of changes :Checking completeness of admissions and registration documentation. :Coordinating scheduled activities for functions; determining logistical details and activities for events and/or programming :Collecting supporting documentation required for records and enrollment processing, and performing routine