Job Title : Technician in Bibliographic Verification and New Arrivals Reception Competition Number : Administrative Unit: Jean:Léon Allie Library and Archives Immediate Supervisor : Collection Development Librarian Job Type: Permanent, Full time (Unionized) Work Schedule : 35 hours per week (some evenings and weekends required) Salary Scale : Level 4 : ( : ) In this document, the masculine pronoun is used without discrimination and only for conciseness. Saint Paul University (1848) is the founding college of the University of Ottawa, with which it has maintained a federated relationship since 1965. Bilingual and on a human scale, it has more than 1,000 students. It offers programs in Social Communication, Counselling and Psychotherapy, Canon Law, Public Ethics, Conflict Studies, Theology, Human Relations, Transformative Leadership and Spirituality, and Social Innovation. Saint Paul University offers an environment conducive to professional growth and competitive benefits. Saint Paul University is known for its integration of learning and research with social engagement, resulting in a unique student experience. It participates in dialogue on contemporary issues and is committed to social justice. SUMMARY Under the supervision of the Collection Development Librarian, the technician conducts bibliographic verification for publications received; carries out research in the library catalogue; provides quality customer service to library patrons; handles the daily picklist, scanning, and document delivery; shelves, organizes, and maintains library materials. The technician also works in collaboration with the library team to support various special projects. DETAILS OF RESPONSIBILITIES A) BIBLIOGRAPHIC VERIFICATION AND RECEIVING MANAGEMENT Conduct verification in the library catalogue as well as in:depth bibliographic research upon request by using various research tools. Verify new arrivals to ensure quality control, fix or coordinate with uOttawa Library staff for modifications, fixes and follow:ups. Maintain the list of new arrivals and exchanges. B) CUSTOMER SERVICE Provide customer service in conjunction with library activities, more specifically: Participate in circulation services, return books, and make loans; Participate in welcoming patrons, be proactive in customer service, guide them in their research, help them find a document; provide a directional reference service: orient and help students (including orientation sessions at the beginning of the fall and winter sessions), professors, and other library users in using the various services offered by the library; Provide a first:line reference service with the library catalogue, the research guides, and electronic tools; refer to a librarian if necessary; Ensure smooth operation of group study rooms; assist students with reservations; ensure compliance with reservations and usage policies; Basic IT support: ensure the smooth operation of public access computers; offer support to patrons; inform the IT department of any problems (in particular, software updates for our patrons and staff); follow up on requests; provide support for the PaperCut printer system: help users print, photocopy, and scan documents. C) HOME DELIVERY, MAIL PICKUP, PICKLIST, AND SCANNING Prepare picklist from the integrated library system every morning; collect and prepare for transport documents from picklist; scan items or documents for document delivery; send digitized documents; prepare and send physical documents for home delivery; send and receive mail and goods; deal with any issues that arise in the integrated library system such as digitization or home delivery issues. D) SHELVING Sort, organize, and return library materials to their designated locations on shelves. This could also include weeding or pulling materials in the collection and/or transferring materi