Working Location:ONTARIO, RICHMOND HILL Workplace Flexibility:Hybrid For more than 100 years,Olympus has focused on making people's lives healthier, safer and more fulfilling. Every day, we live by our philosophy,True to Life, by advancing medical technologies and elevating the standard ofpatient care so people everywhere can fulfill their desires, dreams, and lives. Our fiveCore Valuesempower us to achieve Our Purpose: Patient Focus, Integrity, Innovation, Impact and Empathy. Learn more about Life at Olympus. Job Description The Credit and Collections Analyst works with minimum supervision to enforce established credit and collection policies and procedures. Responsible for supporting the Billing function to help ensure accurate and timely invoices are issued to customers. The Credit and Collections Analyst will manage order releases and will work out prepayment arrangements if necessary. Maintains control over the risk of losses in accounts receivable, reviewing and recommending terms and limits for existing customers, and following:up with or otherwise taking appropriate measures to ensure that past due customer balances are paid. The Credit and Collections Analyst will develop and maintain strong relationships with internal and external customers and resolve issues in a timely manner. Job Duties : Responsible for managing all aspects of credit and collections for customer accounts. : Maintain customer master data in financial system. : Process new customer account requests. : Receive and process new customer applications for credit. Work with Commercial Operations and sales representatives to collect completed credit applications and request additional information when necessary. : Communicate directly with customers and sales representatives when necessary to advise on credit decisions, negotiate prepayments and payment terms. : Accurately follow invoicing instructions as per requirements noted on sales orders and purchase orders : Generate Credit/Debit Memo requests. : Submit invoices online through customer's billing websites as required. : Contact clients by phone and email to secure timely payment of open invoices and resolve payment disputes. : Develop and maintain strong relationships with payables contacts in each customer to help encourage timely payments. Research and resolve issues associated with collection, lost payments, and customer accounts. Coordinate resolution efforts to ensure timely collection of cash. : Charge customer credit cards. : Maintain well:organized customer files and collection notes. : Achieve assigned targets for cash receipts and reduction of past dues. : Reconcile receivable detail to general ledger accounts for all customers. : In conjunction with other credit analysts, monitor A/R reports for both lease and trade receivables and initiate the assignment of risk percentages to the monthly allowance for doubtful accounts analysis to be further reviewed by management. : Monitor group email boxes and coordinate with team members to ensure prompt resolution of requests. : Work closely with Finance, Commercial Operations and Service to research and resolve inquiries. : Provide excellent customer service to external and internal contacts. : All Other Essential Duties as directed. Job Qualifications Required: : Undergraduate degree (Finance, Business preferred) preferred or equivalent knowledge. : Minimum of 1:3 years of experience in Finance or Accounting field preferred. : Bilingual in French/English preferred. : Ability to navigate and research via the internet. : Familiarity with sales and use tax regulations is desirable. : Excellent computer skills including email, Microsoft Word and Excel. : Previous experience working with a major ERP / CRM application. Preferred: : Strong customer service, negotiation, and analytical skills. : Requires excellent communica