Requisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high:performing culture. Purpose of Job: The Sr Global Operations Analyst in GSOC is primarily responsible for two key applications: : Executing and monitoring daily/weekly/monthly scheduled processes required by the BESS Payment Application in a Multi:Office (Toronto (includes all branches in Canada), New York (includes Houston), London (includes Ireland)) environment, managing remote and local peripheral devices and remote/local servers/subsystems (i.e., Hotscan, PEGA, Corona, Wall Street, LYNX, CLS, Voice Recorder, etc...), as well as monitoring the BESS:resident telecommunication lines/networks (i.e., FED, CHIPS, SWIFT, RightFax, MAPS, etc...) interfacing to the main computing systems, in accordance with LYNX internal documentation and procedures. : Processing and monitoring of the centralized SWIFT Alliance Access Application in a Global, two:instance configuration supporting approximately 60 branches in Asia and Americas. Monitoring includes queue management, log in/out, device management, message retrievals, etc., interfacing to appropriate local and remote computing systems, in accordance with LYNX internal documentation and procedures. The Sr Global Operations Analyst is the first line of support for all BESS and SWIFT users internationally located in this extremely complex Money Transfer environment of Scotiabank and its International subsidiaries, providing a Help Desk service as well. You must ensure that these GSOC's mission :critical systems/services are available per processing schedules, running smoothly, and all communication lines are functioning properly, that processing deadlines are met and that any related needs of the user departments are efficiently serviced 24/7, 365 days per year, dictating that work hours are on a rotational shift basis. It should be noted that the nature of these Payment applications is such that transaction values are normally extremely high and given the many local and international deadlines, timeliness and accuracy is essential to avoid financial penalties, client impact; and/or reputational damage to the Bank. Is this role right for you? In this role you will: : Ensure that highly complex, mission critical Payment applications: BESS, SWIFT, HOTSCAN, LYNX, PEGA, CORONA, Wall Street, etc are available to worldwide user community, ensuring that cut off times respective of appropriate time zones and interfaced systems are considered while monitoring queues and traffic flows. Of particular sensitivity are the times approaching market closure, FED closure, LYNX hours, CLS processing, etc. as severe penalties and other repercussions are inherent with failed payments and/or missed deadlines. : Ensure that End of Day processing is completed flawlessly and within the scheduled timeframes as per the GSOC Checklist and associated procedures, understanding the extreme criticality of the job streams, reconciliation, postings, statements, etc. that rely on accurate/timely data to/from BESS and its (approximately 60) interfaces to other internal and external systems. : Ensure the Beginning of Day procedures are executed promptly and efficiently on the BESS and SWIFT applications following established procedures listed in the GSOC Checklist. : Ensure a high level of online availability by always monitoring the communication/system interfaces and console logs. Monitor pre:scheduled file transfers to/from the many peripheral systems associated to the (BESS) application. Monitor other systems under the GSOC realm including but not limited to Hotscan (all instances) for anti:terrorism scanning, SWIFT and BESS Queues indicators of system problems, Prognosis and EMS/VHS logs, Autosys processes, etc. : In all faucets of GSOC processing (EOD, BOD, online, etc) ensure that any deviation from the normal processing flow