Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now. We are currently seeking a Business and Process Analyst to join our team in Hyderabad, Telangana (IN:TG), India (IN). Why the Role Is Important: Our Salesforce Administrators are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Salesforce Administrators provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised. Once You Are Here, You Will: Daily activities include but not limited to: - Creating, configuring, and maintaining custom reports and dashboards - Managing users, permissions, profiles, list views and groups - Creating and customize page layouts - Editing and maintaining data quality, account, and contact information - Developing and maintaining Salesforce training materials - Creating and managing workflows/process builder - Supporting creation and migration of new development features Qualifications: Required: - 1:3 Years of Business Systems Analysis experience, including configuring Salesforce by creating and managing profiles, roles, custom fields, complex formulas, validation rules, workflows, and approval processes - Currently SFDC Admin 201 Certified Preference Qualifications: - Understanding of CRM related business processes like Sales Forecasting, Campaign Management, Lead Management, Partner Program and Relationship Management, Pipeline Management, Order Management, Account Management, and Case Management Ideal Mindset: - Excitement. You are excited to learn and develop your skillsets in becoming a Salesforce admin. - Motivated. You are motivated to be an active team member supporting the project. About NTT DATA NTT DATA is a 30 billion trusted global innovator of business and technology services. We serve 75 of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start:up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over 3.6 billion each year in R and D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata NTT DATA endeavors to make us.nttdataaccessible to any and all users. If you would like to Apply regarding the accessibility of our website or need assistance completing the application process, please Apply at us.nttdata/en/contact:us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If youd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.