stylemargin:bottom:11.0px: : Strong technical knowledge on ISPF, COBOL , JCL, DB2 , CICS ,VSAM, IMS:DB/DC, REXX, Easytrieve, : Identify the areas of improvement and provide solutions in optimising or automating the manual process to bring benefit both to the technical team and business : Strong knowledge on IBM utilities, OPC scheduler Endevor, File:Aid, expeditor. : Participation in Service introduction calls and effectively complete KT process : Have experience in supporting for DR exercises : Have understanding of the ITIL process : Have the ability to handle production incident calls and war room calls. : Good communication and coordination experience between teams. : BFSI domain experience would be desirable. : Excellent written and verbal communication skills. : Excellent analytical and troubleshooting skills. : Oncall support , irish working hours