NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a NetReveal Support Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Provide technical support for the NetReveal platform to ensure optimal performance and user satisfaction. Diagnose and troubleshoot client issues related to the NetReveal system, utilizing analytical skills to find effective solutions. Collaborate with cross-functional teams to resolve complex technical issues and implement system enhancements. Assist clients with configuration, upgrades, and updates of the NetReveal software as needed. Develop and maintain comprehensive documentation of support procedures, technical workflows, and common issues. Engage in regular communication with clients to provide updates on issue resolution and gather feedback on the platform performance. Participate in training and development sessions to stay current with emerging technologies and best practices in the industry. Interacting with the technical team to ensure that the requirements are clear and well understood. 6+ years of Industry experience, having worked in Tier-1 IT organizations in BFSI domain with a focus on NetReveal application and Financial Crime Domain Good understanding of the banking domain. Good communication skills with ability to lead technical discussions with BFSI customers NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.