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Facilities Manager Job Description

Job Title: Facilities Manager

Overview/Summary of the Role:
A Facilities Manager is responsible for overseeing and coordinating the maintenance, repair, and renovation of facilities including buildings, equipment, and grounds. They ensure that the facilities are in good condition and safe for occupants. They also manage budgets and control expenses related to facility management. Facilities managers work in various industries and organizations including healthcare facilities, educational institutions, government agencies, and private businesses.

Responsibilities and Duties:
- Develop and implement strategies to maintain and improve the condition of the facilities
- Assess and prioritize maintenance and repair needs and develop plans for addressing them
- Manage vendors and contractors for maintenance and repair work
- Ensure compliance with safety and environmental regulations
- Manage budgets and control costs related to facility maintenance and repair
- Develop and implement policies and procedures related to facilities management
- Coordinate with other departments and stakeholders to ensure facilities meet their needs
- Manage space allocation and utilization
- Develop and implement emergency procedures and plans

Qualifications and Skills:
Hard Skills:
- Knowledge of facilities maintenance and repair
- Understanding of safety and environmental regulations
- Proficiency in budget management and financial analysis
- Ability to manage vendors and contractors
- Familiarity with building codes and regulations
- Proficiency in using facility management software and tools

Soft Skills:
- Strong communication and interpersonal skills
- Leadership and team management skills
- Problem-solving and analytical skills
- Time management and organizational skills
- Attention to detail and accuracy
- Customer service orientation

Education and Experience:
- Bachelor's degree in facilities management, engineering, or related field
- Minimum of 5 years of experience in facilities management or related field

- Professional certification in facilities management or related field
- Experience in managing facilities in a healthcare or educational setting

Licensing (if applicable):
In some industries and states, Facilities Managers may be required to have a professional license, certification or registration. For example, if the facilities being managed are healthcare facilities, the manager may be required to have a healthcare facilities manager certification. In some cases, a certified facility manager (CFM) certification is preferred, which requires completion of an exam and meeting specific education and experience requirements. However, licensing requirements vary by industry and state, so it is important for Facilities Managers to research and comply with the appropriate regulations in their profession.

Typical Employers:
Facilities Managers can be employed in a variety of industries such as healthcare facilities, educational institutions, government agencies, property management companies, hospitality and entertainment venues, and commercial real estate. Large corporations, airports, and sports complexes are also common employers of facilities managers.

Work Environment:
Facilities Managers typically work full-time and may be required to work outside of traditional business hours depending on the needs of their organization. They may also be on-call or work on an emergency basis to ensure the proper functioning and maintenance of their facilities. The work environment can vary greatly depending on the type of facility being managed, but may include working in an office, a manufacturing plant, a hospital or healthcare facility or a sports complex.

Career Pathways (both leading to this position and next positions):
Facilities Managers may come from a variety of backgrounds, but many have a bachelor’s degree in facilities management, business administration, engineering, or a related field. However, some Facilities Managers may have started in more entry-level positions such as technician, mechanic, or custodian and worked their way up with relevant experience and education. Career advancement opportunities for Facilities Managers may include moving into higher-level management positions within their organization or transitioning to a different facility type, such as a hospital or a sports complex.

Job Growth Trend (USA and Global):
According to the U.S. Bureau of Labor Statistics, employment of Facilities Managers is projected to grow 6 percent from 2019 to 2029, about as fast as the average for all occupations. The increased emphasis on energy efficiency, sustainability, and cost savings are expected to drive demand for Facilities Managers. While the job growth trend may vary by location and industry, the demand for Facilities Managers is expected to remain stable globally, as organizations continue to recognize the importance of maintaining their facilities and equipment to ensure safe and efficient operations.

Career Satisfaction:

Facilities managers generally report high levels of job satisfaction due to the diversity of tasks involved and the opportunity to make a significant impact on an organization's physical work environment. Facilities management is also a growing and evolving field that offers opportunities for professional development and career advancement.

Related Job Positions:

Positions that are closely related to facilities management include maintenance manager, property manager, building engineer, and construction manager.

Connected People (positions that would be interacting with):

Facilities managers interact with a wide range of individuals, including building occupants, contractors, service providers, vendors, and upper management. They also collaborate with other departments within their organization, such as HR, IT, and finance.

Average Salary (USA, UK, Germany, India, Brazil):

According to PayScale, the average salary for a facilities manager in the United States is $71,556 per year. In the United Kingdom, the average salary is £37,722 ($50,153). In Germany, the average salary for a facilities manager is €52,460 ($61,058). In India, the average salary is ₹684,614 ($9,345), and in Brazil, the average salary is R$89,320 ($16,337).

Benefits Package:

Facilities managers may receive a variety of benefits as part of their compensation package, including health insurance, retirement plans, paid time off, and bonuses based on performance.

Schedule and Hours Required:

The schedule and hours required for facilities managers can vary depending on the needs of their organization. They may work traditional 9-to-5 hours or be required to work evenings or weekends to oversee maintenance or construction projects. In some cases, facilities managers may also be on call 24/7 to respond to emergencies.

Level of Autonomy:

Facilities Managers typically have a moderate level of autonomy in their roles. They are responsible for overseeing the day-to-day operations of facilities management, including maintenance, repairs, and improvements. However, they often report to higher-level executives or boards of directors and must comply with organizational policies and procedures. Additionally, they may need to seek approval for major decisions or large expenditures.

Opportunities for Professional Development and Advancement:

Facilities Managers may have opportunities for professional development and advancement, depending on the size and structure of the organization. Some organizations offer training and development programs for employees to build skills and knowledge in facilities management or related fields. Facilities Managers may also have opportunities to advance to higher-level management positions, such as Director of Facilities.

Specialized Skills or Knowledge Required:

Facilities Managers need a wide range of skills and knowledge, including project management, budgeting, and technical expertise in building systems and maintenance. They should be familiar with local regulations and building codes, as well as trends and innovations in the industry. Additionally, strong communication and leadership skills are essential for managing staff and interacting with stakeholders.

Physical Demands:

Facilities Managers may be required to perform physical tasks, such as walking through buildings, climbing ladders, and operating equipment. However, most of their work is administrative and management-focused, so physical demands are typically low to moderate.

Tools and Technologies Used:

Facilities Managers use a variety of tools and technologies to manage their operations, including computerized maintenance management systems (CMMS), building automation systems (BAS), and energy management systems (EMS). They may also use software for budgeting and financial analysis, as well as communication tools for staff management and stakeholder engagement.

Work Style:
Facilities managers must possess strong organizational and time-management skills, as their work is highly demanding and requires juggling multiple tasks simultaneously. They should be able to work both independently and collaboratively, managing teams and coordinating with different departments to ensure seamless facility operations. They must also stay up-to-date with the latest industry trends, regulations, and best practices to effectively manage buildings and ensure safety compliance.

Working Conditions:
Facilities managers work in fast-paced and dynamic settings, often in high-pressure environments where emergencies can occur at any time. They should be prepared to work long hours, on-call, and respond to urgent situations as they arise. Facilities managers may also need to work outdoors in harsh weather conditions or be exposed to hazardous materials, so they must follow safety guidelines and wear protective gear.

Team Size and Structure:
The size and structure of a facilities management team may vary depending on the scope and complexity of the organization's facilities. Generally, facilities managers oversee a team of technicians, custodians, and maintenance staff who are responsible for keeping a facility running smoothly. Facilities managers may also collaborate with external contractors and vendors who provide specialized technical services or manage specific projects.

Collaboration and Communication Requirements:
Effective communication and collaboration are critical for facilities managers, as they need to work closely with different teams, departments, and external vendors to ensure seamless facility operations. Facilities managers must be able to communicate effectively to convey critical information, expectations, and goals. They must also be skilled in conflict resolution, negotiation, and problem-solving to address issues and concerns that may arise.

Cultural Fit and Company Values:
Facilities managers must align with the company's culture and values, as they play a crucial role in maintaining a safe, healthy, and productive work environment. They must also adhere to the company's policies and procedures, maintain high ethical standards, and act with integrity in all their interactions. Facilities managers should be passionate about their work and take pride in ensuring that their facilities are always functional, safe, and well-maintained.