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IT Manager Assistant Coordinator Job Description

Job Title: IT Manager Assistant Coordinator

Overview/Summary of the role:
The IT Manager Assistant Coordinator will assist the IT Manager in overseeing the technology department's daily activities. They will coordinate and supervise the activities of the technology staff, software updates, and maintain network and computer equipment as required.

Responsibilities and Duties:
• Reports to the IT Manager and assists in the daily operation of IT activities.
• Coordinates activities of technology staff.
• Assists with organizing the maintenance and upgrades of network and computer equipment.
• Monitors and upgrades software system to ensure the smooth running of IT activities.
• Troubleshoots system, hardware, and software problems.
• Manages the security of data and system in line with the organization's policies and best practices.
• Develops, implements, and maintains IT policies and procedures.
• Manages procurement activities for all technology needs.
• Assists with managing budgets and finances for IT activities.
• Assists with managing service agreements, vendor contracts, and other IT-related contracts.
• Provides adequate backup for all data conferring with data protection policies.
• Develops performance reports and makes recommendations as required.

Qualifications and Skills:
Hard Skills:
• Proficient in Microsoft Office, Java, and other computer languages.
• Knowledge of database management, networking, and operating systems.
• Extensive knowledge in project management, financial management of IT activities, and software development.

Soft Skills:
• Excellent people management and leadership skills.
• Strong communication and interpersonal skills.
• Good analytical and problem-solving skills.
• Strong time management and organization skills.

Education and Experience:
• Bachelor's Degree in Computer Science, Information Technology or related field.
• 5 years of work experience in IT management, managerial, or supervisory role.
• Professional certifications in IT, accounting or management are preferred.

Licensing (if applicable):
There are no specific licensing requirements for the IT Manager Assistant Coordinator position. However, certifications related to various IT skills, such as CompTIA A+, Network+, Security+, and Microsoft Certified Systems Administrator (MCSA) can be highly beneficial.

Typical Employers:
IT Manager Assistant Coordinators may work in a variety of industries, including healthcare, finance, education, government, and technology companies. They can work in any organization with an IT department, including third-party IT service providers, software development firms, and enterprises.

Work Environment:
IT Manager Assistant Coordinators work primarily in an office environment, but may also work off-site or remotely to manage IT infrastructure across multiple locations. They may work during regular business hours or have to be available for emergencies and after-hours support.

Career Pathways (leading to this position and next positions):
The IT Manager Assistant Coordinator position can be an entry-level role in the IT industry. Candidates typically need a degree in computer science, information technology, or a related field, along with some experience or certifications. Some progression pathways from this position include IT Manager, Information Systems Manager, and Chief Information Officer.

Job Growth Trend (USA and Global):
According to the U.S. Bureau of Labor Statistics, employment in computer and information technology occupations, including IT Manager Assistant Coordinators, is projected to grow 11 percent from 2019 to 2029, much faster than the average for all occupations. The demand for these professionals is driven by the continual expansion of technology and the increasing reliance on cloud computing, data storage, and information security. The worldwide market for IT services is also expected to grow at a CAGR of 8.3% from 2020 to 2025, indicating a positive global job growth trend for IT professionals, including IT Manager Assistant Coordinators.

Career Satisfaction:
As an IT Manager Assistant Coordinator, individuals can find great satisfaction in overseeing and implementing various IT projects while providing technical support to all stakeholders. The role offers opportunities for growth, learning, and advancement in the field of information technology.

Related Job Positions:
Other related job positions include IT Coordinator, IT Project Manager, IT Support Specialist, IT Analyst, Junior IT Manager, IT Service Desk Manager, and Network Administrator.

Connected People:
As an IT Manager Assistant Coordinator, individuals would be interacting with various stakeholders such as IT staff, department heads, project managers, vendors, and clients.

Average Salary:
The average salary for an IT Manager Assistant Coordinator in the USA is $72,000 per year, in the UK is £37,000 per year, in Germany is €45,000 per year, in India is INR 492,000 per year, and in Brazil is BRL 80,000 per year.

Benefits Package:
The benefits package for an IT Manager Assistant Coordinator typically includes health insurance, retirement benefits, paid time off, and other perks such as flexible working schedules and career development opportunities.

Schedule and Hours Required:
The schedule and hours required for an IT Manager Assistant Coordinator may vary depending on the organization they work for. Typically, they may work regular hours from Monday to Friday, although they may need to be available outside of regular business hours to deal with urgent IT issues.

Level of Autonomy:
As an IT Manager Assistant Coordinator, you will typically have a moderate to high level of autonomy, depending on the size of the organization and the complexity of the IT department. You will be responsible for collaborating with the IT Manager and coordinating a team of IT personnel, ensuring that projects are completed on time, within budget, and to the required standard. You may also be responsible for liaising with other departments within the organization to identify IT needs and develop solutions.

Opportunities for Professional Development and Advancement:
As an IT Manager Assistant Coordinator, you may have opportunities for professional development and advancement. Depending on the size of the organization, you may be able to assume roles with greater responsibility, such as an IT Manager or a Chief Information Officer (CIO). Additionally, you can attain industry certifications, such as a Certified Information Systems Security Professional (CISSP) or a Cisco Certified Network Associate (CCNA), which can help you advance your career and increase your earning potential.

Specialized Skills or Knowledge Required:
As an IT Manager Assistant Coordinator, you will need expertise in various areas of IT, including network architecture, cybersecurity, and software development. You should also have excellent communication skills and be comfortable interacting with people of all levels within the organization. Additionally, depending on the organization's specific needs, you may require expertise in a specialized area, such as mobile device development or cloud computing.

Physical Demands:
The physical demands of an IT Manager Assistant Coordinator role are typically minimal. You will work in an office environment, spending most of your time sitting at a desk, using a computer or other electronic devices. You may need to attend meetings in various locations within the organization, which may require some walking and standing.

Tools and Technologies Used:
As an IT Manager Assistant Coordinator, you will use various tools and technologies, including software development tools, network analysis tools, cybersecurity tools, and project management software. You will also use communication tools, including email, video conferencing, and instant messaging to communicate with team members, colleagues, and other stakeholders. Additionally, you may need to use specialized hardware, such as servers, switches, and other networking equipment.

Work Style:
As an IT Manager Assistant Coordinator, you must be highly organized and detail-oriented. You should have excellent analytical and problem-solving skills to help support the IT Manager. You must be able to multitask effectively, meet deadlines, and work independently, but also be able to collaborate with others when necessary.

Working Conditions:
The typical working environment for an IT Manager Assistant Coordinator is an office or computer lab setting. You may need to work outside of normal business hours to support system upgrades, maintenance, and troubleshooting.

Team Size and Structure:
As an IT Manager Assistant Coordinator, you will typically work with the IT Manager, other IT staff, and business personnel. You may also work with third-party vendors or contractors. The IT team can vary in size depending on the company's size and complexity.

Collaboration and Communication Requirements:
As an IT Manager Assistant Coordinator, you must be an excellent communicator, both written and verbal. You need to be able to explain technical concepts to non-technical colleagues and management. You must also be able to collaborate effectively with other IT team members, business personnel, and vendors.

Cultural Fit and Company Values:
As an IT Manager Assistant Coordinator, you must embody the company's core values and culture. You need to be willing to learn, adapt, and embrace change. You must have a strong work ethic, excellent integrity, and be committed to delivering the best possible IT solutions to the business.