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Operations Coordinator Manager Job Description

Job Title: Operations Coordinator Manager

Overview/Summary of the role:
The Operations Coordinator Manager is responsible for managing and coordinating daily operational activities in an organization. These activities may include planning, organizing, controlling, and supervising day-to-day operations to ensure efficiency, effectiveness, and productivity. The Operations Coordinator Manager works with other members of an organization's management team to implement operational policies and procedures to achieve organizational goals.

Responsibilities and Duties:
1. Develop and implement operational policies and procedures.
2. Manage and coordinate daily operational activities, including scheduling, task allocation, and resource management.
3. Implement and maintain quality control measures to ensure delivery of high-quality products and services.
4. Develop and manage budget and resource allocation for operations activities.
5. Conduct regular performance evaluations and provide feedback and coaching to team members.
6. Manage and maintain inventory, orders, and supplies.
7. Coordinate and collaborate with other departments to streamline and improve operational processes.
8. Analyze data and metrics to identify areas for improvement and optimize operational efficiency.
9. Provide regular updates and communicate with senior management on operational performance and goals.
10. Ensure compliance with regulatory requirements and industry standards.

Qualifications and Skills:

Hard skills:
1. Proven experience managing operations in a complex organization.
2. Strong analytical and problem-solving skills.
3. Ability to implement and maintain quality control measures.
4. Excellent organizational and time management skills.
5. Advanced understanding of budgeting and resource allocation.
6. Strong attention to detail.
7. IT proficiency, including Microsoft Office and operational management software.

Soft skills:
1. Excellent communication and interpersonal skills.
2. Strong leadership and team management skills.
3. Ability to work collaboratively with cross-functional teams.
4. Flexibility and adaptability in a fast-paced work environment.
5. Proactive and results-oriented approach.
6. Strong decision-making and critical thinking skills.

Education and Experience:

1. Bachelor's degree in business administration, operations management, or related field.
2. 5+ years of experience in operations management or related field.
3. Experience in budgeting, resource allocation, and quality control.

1. Master's degree in business administration or related field.
2. Experience in project management and process improvement methodologies.
3. Industry-specific certifications related to operations management.

Licensing (if applicable):
There are no specific licenses required for the role of an Operations Coordinator Manager.

Typical Employers:
Operations Coordinator Managers are required in various industries such as retail, healthcare, manufacturing, logistics, and service industries. Some of the common employers are transportation companies, distribution centers, hospitals, retail chains, and government agencies.

Work Environment:
The work environment of an Operations Coordinator Manager can vary depending on the industry they work in. They may work in an office setting or a warehouse or manufacturing facility. The role may require some travel to various locations such as distribution centers or retail outlets. The job may also require working extended hours or weekends to meet project deadlines.

Career Pathways (both leading to this position and next positions):
The role of an Operations Coordinator Manager usually requires a bachelor's degree in business administration, operations management or a similar field. However, individuals with relevant experience or an associate degree in business administration may qualify for the position.

The career pathway to becoming an Operations Coordinator Manager usually involves starting in an entry-level role such as a logistics coordinator, inventory manager, or customer service representative. After gaining several years of experience, a promotion to Operations Coordinator Manager is possible.

The next position after Operations Coordinator Manager may vary depending on the industry, but some common positions include Operations Manager, Supply Chain Manager, or General Manager.

Job Growth Trend (USA and Global):
According to the U.S. Bureau of Labor Statistics, the employment of operations managers, which includes Operations Coordinator Managers, is projected to grow by 10 percent from 2019 to 2029, which is much faster than the average for all occupations. The increasing demand for complex operations in various industries is driving the growth of this position.

Globally, the demand for Operations Coordinator Managers is also increasing due to globalization and the need for efficient supply chain management. With several industries relying on efficient logistics and supply chain management, the demand for Operations Coordinator Managers is expected to continue to grow in the future.

Career Satisfaction:
Operations coordinator managers generally report high levels of career satisfaction, as they are able to oversee and improve upon the processes and procedures that keep a business running smoothly. They enjoy the challenge of managing complex logistics and solving problems on a daily basis. They are also able to see the tangible results of their efforts, as their work often translates into increased efficiency and profitability for the company.

Related Job Positions:
Some related job positions to operations coordinator manager are operations manager, logistics manager, supply chain manager, warehouse manager, transportation manager, and production manager.

Connected People:
Operations coordinator managers typically interact with other departments such as sales, marketing, purchasing, and manufacturing. They also work closely with vendors, suppliers, and third-party logistics providers to ensure that all processes operate efficiently.

Average Salary (USA, UK, Germany, India, Brazil):
According to Glassdoor, the average annual salary for an operations coordinator manager in the United States is $64,733. The average annual salary for the same position in the United Kingdom is £31,820 ($41,525), while the average annual salary in Germany is €50,979 ($56,822). In India, the average annual salary for an operations coordinator manager is ₹614,785 ($8,120), and in Brazil, the average annual salary is R$79,213 ($14,335).

Benefits Package:
Many companies offer a benefits package to their operations coordinator managers, which may include health insurance, dental and vision insurance, retirement savings plans, paid time off, and tuition assistance. The specific benefits offered may vary depending on the company and its policies.

Schedule and Hours Required:
Operations coordinator managers typically work full-time, with some overtime required to meet tight deadlines or handle unexpected issues. Some companies may require weekend or evening hours, particularly if the company operates on a 24/7 basis. However, some companies may offer flexible schedules or remote work options, depending on the nature of the work and the needs of the company.

Level of Autonomy:
As an Operations Coordinator Manager, you are expected to work independently and make decisions that benefit the organization. You will be responsible for overseeing the daily operations of the company and ensuring that all tasks are completed on time and within budget. However, you will also work closely with other managers and employees, so you must be able to collaborate effectively and communicate clearly.

Opportunities for Professional Development and Advancement:
As you gain experience as an Operations Coordinator Manager, you may have the opportunity to advance to roles such as Operations Director or General Manager. There may also be opportunities for professional development through training programs, conferences, and networking events.

Specialized Skills or Knowledge Required:
To be successful as an Operations Coordinator Manager, you must have strong organizational skills and be an effective communicator. You should be comfortable using software programs such as Microsoft Office, and be able to understand financial statements and other important metrics. Additionally, you should have knowledge of business operations, including supply chain management, logistics, and customer service.

Physical Demands:
The role of an Operations Coordinator Manager is primarily an office-based position, so there are limited physical demands. However, it is important to be able to sit for extended periods of time and be comfortable using a computer for extended periods of time.

Tools and Technologies Used:
As an Operations Coordinator Manager, you will be expected to use a range of tools and technologies to manage operations effectively. This might include project management software like Asana or Trello, enterprise resource planning (ERP) systems, or customer relationship management (CRM) tools. You may also need to be familiar with other tools such as spreadsheets, data visualization software, and electronic documentation systems.

Work Style:
The Operations Coordinator Manager must be highly organized and detail-oriented. They should be capable of managing multiple projects, prioritizing tasks, and meeting tight deadlines. The ability to work collaboratively with cross-functional teams while also being able to work independently is also important. Strong communication, problem-solving, and decision-making skills are necessary for this role. Additionally, the Operations Coordinator Manager must be adaptable and able to handle ambiguity and change.

Working Conditions:
The Operations Coordinator Manager typically works in an office environment. They may be required to work long or irregular hours to meet project deadlines or to manage emergencies. This role may also require some travel, depending on the needs of the organization.

Team Size and Structure:
The size and structure of the team that the Operations Coordinator Manager supervises will vary depending on the organization. In general, they will oversee a team of operations coordinators or support staff who are responsible for delivering on day-to-day operational tasks.

Collaboration and Communication Requirements:
The Operations Coordinator Manager must have excellent communication skills to effectively collaborate with stakeholders across the organization. This role requires frequent interaction with cross-functional teams, including sales, production, and supply chain management. Additionally, the Operations Coordinator Manager must be able to communicate effectively with external vendors and partners.

Cultural Fit and Company Values:
To be successful in this role, the Operations Coordinator Manager must align with the company's values and culture. This includes prioritizing customer satisfaction, promoting teamwork and collaboration, and maintaining the highest level of integrity and ethics. The ability to maintain a positive attitude and promote a company culture that fosters growth, development, and inclusion is essential.