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Operations Support Manager Assistant Job Description

Job Title: Operations Support Manager Assistant

Overview/Summary of the role:
The Operations Support Manager Assistant is responsible for providing assistance to the Operations Support Manager in ensuring the smooth running of day-to-day operations. They perform administrative duties, manage data, create reports, and maintain records. The Operations Support Manager Assistant liaises with other teams to ensure that workflows are efficient and effective. The role requires the individual to prioritize tasks and work under tight deadlines.

Responsibilities and Duties:
- Assist the Operations Support Manager in overseeing day-to-day operations
- Manage data, create reports, and maintain records
- Liaise with other teams to ensure efficient workflows
- Assist with the management of budgets and resource allocation
- Identify areas for process improvement and make recommendations
- Manage documentation and maintain accurate records
- Provide administrative support to the Operations Support Manager
- Prioritize tasks and manage time effectively
- Identify risks and escalate issues to the Operations Support Manager
- Develop and maintain positive relationships with team members and stakeholders

Qualifications and Skills:

Hard Skills:
- Excellent data management and analytical skills
- Strong attention to detail
- Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
- Knowledge of project management methodologies
- Knowledge of budget management and resource allocation
- Proficient in written and verbal communication

Soft Skills:
- Excellent organizational and time management skills
- Strong interpersonal and relationship-building skills
- Ability to work independently and as part of a team
- Strong problem-solving skills
- Strong work ethic and ability to work under tight deadlines

Education and Experience:

- High school diploma or equivalent
- At least 2 years of experience in data management or administrative support

- Bachelor's degree in Business Administration or related field
- Experience in project management and resource allocation
- Knowledge of data analysis and reporting tools

Licensing (if applicable):
There are no specific licensing requirements for an Operations Support Manager Assistant. However, certain industries may have specific requirements, such as a valid driver's license for someone working in logistics or transportation.

Typical Employers:
An Operations Support Manager Assistant can work in various industries, including manufacturing, logistics, transportation, healthcare, retail, and hospitality. Some typical employers include large corporations, government agencies, small and medium-sized businesses, and non-profit organizations.

Work Environment:
The work environment for an Operations Support Manager Assistant can vary depending on the industry and employer. They may work in an office setting, a warehouse, a retail store, or a healthcare facility. They may also sometimes need to be on the field, visiting different sites or worksites to support operations.

Career Pathways (both leading to this position and next positions):
To become an Operations Support Manager Assistant, typically, a candidate needs a high school diploma or equivalent. However, a bachelor's degree or an associate degree in business administration or a related field can be helpful.

Next career steps can include a promotion to an Operations Support Manager, Operations Manager, or General Operations Manager. Another option is to specialize in a specific aspect of operations, such as logistics, transportation, or production planning.

Job Growth Trend (USA and Global):
According to the US Bureau of Labor Statistics, the employment of administrative services managers, which includes Operations Support Manager Assistant, is projected to grow 6 percent from 2019 to 2029, which is faster than the average for all occupations. The growth opportunities for this position can vary based on the industry-specific demands and the organization's size.

Globally, the demand for Operations Support Manager Assistant can vary significantly based on the region, industry, and economic conditions. However, the increasing focus on improving operational efficiency, reducing costs, and enhancing customer satisfaction drives the demand for skilled professionals who can support the ongoing business operations.

Career Satisfaction:
As an Operations Support Manager Assistant, you can expect a satisfying career as you help ensure the smooth functioning of operations. You will have the opportunity to work with a team of professionals in different areas, such as finance, human resources, and technology. Your input and support will be essential to maintain productivity, quality, and customer satisfaction. With a career as an Operations Support Manager Assistant, you can also expect opportunities for growth and advancement within the company.

Related Job Positions:
Other job positions that are related to the role of an Operations Support Manager Assistant include Operations Manager, Operations Coordinator, Administrative Assistant, Office Manager, and Executive Assistant.

Connected People:
As an Operations Support Manager Assistant, you will be interacting with people from different positions, including operations managers, department managers, team leaders, HR managers, IT managers, finance managers, and customer service representatives.

Average Salary:
The average salary for an Operations Support Manager Assistant varies depending on the location. In the USA, the average hourly wage is $20.14, while in the UK, it is £10.20 ($13.10) per hour. In Germany, the average monthly salary is €3,103 ($3,580.78), while in India, it is INR 4,48,000 ($6,100.80) per annum. In Brazil, the average monthly salary is BRL 4,239 ($773.69).

Benefits Package:
The benefits package for an Operations Support Manager Assistant typically includes health insurance, paid time off, retirement plans, and bonuses. Some companies also offer tuition reimbursement, employee discounts, and wellness programs.

Schedule and Hours Required:
The schedule and hours required for an Operations Support Manager Assistant may vary depending on the company's needs. Typically, the job requires a full-time commitment, with an 8-hour workday, 5 days a week. However, there may be times when overtime or weekend work is needed to address operational requirements or special projects. As an assistant, you may also be required to be on call during off-hours in case of emergency situations.

Level of Autonomy:
The Operations Support Manager Assistant will work under the guidance and direction of the Operations Support Manager, while also being expected to take ownership of assigned tasks and projects. They may be responsible for leading projects or initiatives with limited oversight, but will still need to report progress and seek guidance as needed.

Opportunities for Professional Development and Advancement:
There may be opportunities to grow within the role of Operations Support Manager Assistant, such as taking on additional responsibilities, projects, or leading small teams. The position may also serve as a stepping stone to other roles within the operations or management departments. Professional development opportunities may include training programs, mentoring, and attending conferences or seminars.

Specialized Skills or Knowledge Required:
The ideal candidate for this role should have strong communication and organizational skills, as well as proficiency in office software such as Microsoft Office and project management tools. They should also have a solid understanding of operations procedures and be able to identify areas for improvement. Experience in logistics, supply chain management, or related fields is preferred.

Physical Demands:
The Operations Support Manager Assistant role is primarily office-based and may require sitting or standing for extended periods of time. They will also be required to bend, stoop, reach, and lift objects weighing up to 25 pounds. Occasional travel may be required.

Tools and Technologies Used:
The Operations Support Manager Assistant will use various technologies and tools to perform their job duties, including project management software, communication tools, and software for data analysis and reporting. They should also have experience with office equipment such as printers, scanners, and copiers. Knowledge of inventory management systems and software is a plus.

Work Style:
The Operations Support Manager Assistant must possess strong organizational skills and be able to work with minimal supervision. They should be detail-oriented, self-motivated, and able to effectively manage multiple tasks simultaneously. The Assistant should also demonstrate strong analytical and problem-solving skills, as well as a keen eye for process improvements and best practices.

Working Conditions:
The work of the Operations Support Manager Assistant is primarily office-based and entails working standard office hours. However, the Assistant may be required to work additional hours during peak periods, must be flexible and have the ability to work under pressure, and be willing to adapt to changing priorities.

Team Size and Structure:
The Operations Support Manager Assistant may work as a part of a small to medium-sized team, reporting directly to the Operations Support Manager. The assistant may also work in collaboration with other departments within the organization, including Customer Service, Logistics, and Procurement.

Collaboration and Communication Requirements:
The Operations Support Manager Assistant must be an effective communicator, capable of collaborating with other departments and external providers regarding operational support, including reporting on metrics and key performance indicators. The Assistant should also be skilled in managing relationships with internal and external stakeholders, managing expectations, and providing regular status updates.

Cultural Fit and Company Values:
The Operations Support Manager Assistant will be expected to share the company's values, which may include respect, integrity, teamwork, and fostering a positive work environment. A successful candidate will also have a passion for excellence and a commitment to providing exceptional service to internal and external customers. Additionally, the Assistant should be enthusiastic about the company's products, be adaptable, and continuously seek ways to improve the operational support provided by the company.