ERP Technical Analyst, united kingdom
Belfast, Northern Ireland 1+ months ago
Job Description
Company Description
Harland&Wolff are a multisite fabrication company operating in the maritime and offshore industry throughout six services, five markets and across four distinct sites. In Belfast, Northern Ireland, we operate one of the largest drydocks in Europe as well as being one of only three shipyards in the UK large enough to undertake complex defence projects. We capitalise on opportunities at both ends of the ship-repair and shipbuilding markets.
Job Description
Digital Transformation is a core element of Harland&Wolff. In order to realise the digital ambitions within our business we are looking to strengthen our internal digital capabilities. We are looking for a pro-active, self-motivated and collaborative individual to actively contribute to our internal project and program initiatives, but also have a keyrole in building a digital and data culture within the company.
Harland&Wolff currently use IFS APPS 10 Project Management, Finance, HR, CRM, SCM across all sites.
Responsibilities
Participates in the technical design of CRIM items, makes sure appropriate designs are used in each CRIM item, and the combination of all CRIM constitutes a robust solution.
Manage and administer the IFS Application
Configure, test, and deploy IFS patches and upgrades
Perform Data Migration
Collaborate with the team members to maintain, upgrade, and optimize IFS systems performance
Work with users to troubleshoot system related issues
Create new user profiles, assign access rights, modify existing user accounts, and deactivate any non-users
Management of assigned tickets to diagnose and resolve system issues
Ability to serve as a liaison between both business and technical teams
Manage Touch App Servers
Report Design in IFS Lobbies, Business Reporter, Crystal Reports, Quick Reports, Power BI.
Appropriately transfer knowledge and train business to enable them to maintain the implemented software solution
Provide 1st line support of IFS APPS 10 Technical Management and report issues to 2nd line support partners.
Qualifications
Ability to work in the UK without sponsorship required
Degree qualified preferably a STEM (Science, Technology, Engineering or Mathematics) or equivalent professional qualifications and experience
A minimum of two years of IFS implementation experience as a consultant or on a client team is required.
Technical experience in customizing/implementing a major ERP/FSM or similar enterprise system.
Familiarity with system admin functions such as security and user profile setup and configuration management in an ERP.
Process improvement experience is beneficial but not required.
Demonstrated excellent oral, written, interpersonal, presentation, facilitation, negotiation, organisational, analytical, and problem-solving skills as well as strong computer skills are required.
Aware of database administration and system troubleshooting/optimization-related activities
Database experience such as SQL Query Tool, PL/SQL Developer (or similar), SQL Server Management Studio
Ability to provide exceptional client service, effectively lead project teams, appropriately prioritise, pay attention to details, display appropriate professional appearance and demeanour, and work in a fast-paced, team environment.
Must be willing to travel as required to H&W sites.Our Markets: Defence, Energy, Cruise&Ferry, Commercial, Renewables
Our Sites: London, Appledore, Methil, Belfast, Arnish
Additional Information
Competitive base pay
Opportunity to work on highly complex projects
Company pension
Life assurance
31 days holidayIf you experience difficulties or are unable to apply for a role on-line please contact us at (url removed) and one of the team will be in contact to help you.
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