Cleaning Contract Manager (Education Background) 40 Hours Per Week£36,000-£40,000 PA Birmingham We have a fantastic opportunity for a Cleaning Contract Manager to join a growing facilities management company. The ideal candidate will have previous experience across Soft Services Management in the Education setting and be able to manage a team of people across a number of sites in the West Midlands Area. Job Responsibilities: Provision of operational support at contract level, ensuring that all operational requirements of the contracts are met.  This includes the provision of cover cleaning operatives for each site containing between 2 and 6 membersof staff per site. Operational planning at contract level with responsibility for contract performance and monitoring.  The Operations Manager must be informed of any issues. Client interface.  This will include listening to the clients, taking notes, advising the client when you hope to get backto them, investigating, solving issues if possible and reporting back to clients as promised, keeping the Operations Manager and other staff / Directors informed as necessary.  Management of all directly employed staff including Site Supervisors including recruitment and selection, training, performance management and staff retention.  Checking documentation to confirm employee identity, address, right to remain and work in the UK etc in accordance with the clients procedures. Management of budgets in liaison with the Operations Manager. Collation and reporting of management information andthe development of management systems. Contact point for enquiries from company departments including sales, stores, administration, accounts, HR and payroll.  Stock control - ensuring that sites have correct stock products and levels on site. Provision and maintenance of Site Reference Manuals atall sites in designated area including Health&Safety documentation, Environmental documentation and COSHH data sheets. Carrying out risk assessments as required and sending them back to the Health&Safety Focal Point. Be aware of and proactive in following the Company Environmental Policy, report any noted non-conformances in respect of instructed Environmental procedures to Environmental Focal Point. Attending new client site meetings, assisting with setup and provision of staff.  Liaising with HR regarding TUPE transfer. Maintaining a friendly and helpful attitude to clients and staff and ensuring Calber is always presented in a positive manner. Use of computer system in accordance with the companies procedures, including email. Occasional tasks from the office at the discretion of the management and any additional ad-hoc duties as required. Understanding and implementing the companies organisation, services, standard procedures and policies. Taking part in training and meetings as required. Informing the HR Manager of any personal or health issues that are causing concern and Payroll Department any change of personal information such as home address, telephone number etc. If this role as a Cleaning Contract Manager is of interest please apply or call the office on (phone number removed) and ask for Dan. (url removed)