Client Relationship Assistant Birmingham Full time&Office based Monday - Friday 9:00am - 5:00pm Salary£22,000 - £25,000 depending on experience Our client is looking for an experienced customer service advisor, to join their successful team in their Birmingham Office. Main responsibilities: • Providing full support to our Conveyancing department to enable them to operate efficiently. • Preparing correspondence using our case management system. • Attending to clients both on the telephone and in person. • Administering filing systems which will include daily filing and the opening, closing, storage and retrieval of client files. • Maintaining good relationship with new business introducers • Guiding clients with the initial first steps of their move • Preparing mail and enclosures for dispatch. • Arranging the scanning and photocopying of paperwork. • Carrying out other duties and responsibilities as required The candidate will: • Ideallypossess a background in Customer Service and an understanding of legal services • Possess a high level of accuracy. • Have a good telephone manner and be comfortable speaking with clients both on the telephone and in person. • Have the ability to work under pressure. • Be a team player with excellent communication skills and enthusiasm. • Be highly organised, methodical and adaptable. • A desire to progress within the new business department. In return, our client offers interesting work in a friendly and supportive environment. Salary is negotiable and will depend on experience and qualifications. Any necessary training is provided.