Job Title: Technical Administrator Location: Bracknell Salary: Competitive Job Type: Permanent / Full time (37 hours per week) About BSRIA: BSRIA is a science:driven, independent organisation providing practical guidance and commercial solutions for the built environment. With 70 years of expertise, BSRIA delivers impactful insights through market intelligence, consultancy, testing, compliance, research, training, and instrumentation. Committed to shaping the future of the built environment, BSRIA collaborates with industry leaders to drive innovation, sustainability, and efficiency. Its UKAS:accredited test facilities and expert consult: ants equip businesses and consumers with the insights and tools needed to create better buildings. Headquartered in Bracknell, UK, with offices in China and the USA, BSRIA supports a global network of organisations and corporations in the built environment. About The Role: Responsible for ensuring efficient daily operations, supporting business processes, building and maintaining strong customer relationships and improving organisational effectiveness. This role involves coordinating cross:functional activities, managing administrative tasks, streamlining and documenting workflows, and providing operational support across BSRIA. Exciting work you will be doing: Operational Excellence and Efficiency: * Assisting the implementation and delivery of operational policies and procedures. * Support BSRIA with process optimisation and project coordination to ensure smooth operations. * Coordinate with colleagues to ensure correct interpretation of customer requirements and subsequent delivery thereof. * Monitor and manage opportunities. * Facilitate stakeholder feedback. * Ensure corporate platforms such as the CRM are utilised in accordance with company policy. * Provide technical support to customers to facilitate delivery of services * Provide technical support to engineering resource, to facilitate delivery of services * Identify process challenges and propose streamlined alternatives. * Support the execution of strategic initiatives and business plans. Administrative and Logistics Management: * Coordinate and action responses to customer enquiries, ensuring availability of necessary resources. * Maintain databases, records, and reports for business operations. * Complete project documentation including use of customer platforms Financial Performance and Management: * Assess project proposals and data for value optimisation. * Ensure timely provision of proposals in coordination with project leaders. Communication and Stakeholder Management: * Prepare business insights as requested by the Management team. * Liaise with stakeholders as business demands. * Prepare proposals and operational data as required. Quality: * Adhere to corporate and quality policies and where new or modified versions are required, engage with stakeholders to ensure alignment across the organisation. * Maintain compliance with ISO/IEC 17025, ISO 9001 and other corporate policies. * Maintain detailed records of activities and ensure documentation is accurate and complete. About you: Skills Required: * Strong team player * Good IT skills : Microsoft Office * Ability to prioritise and multi:task and work in a fast:paced environment * Confident, accurate, analytical, and commercially aware * Experience in report creation for sales analysis or similar (Desirable) Qualification(s) Required * Minimum of 2 years of experience in an administrative role. What BSRIA can offer you: * Workplace Pension Scheme * Life Assurance : 4 times annual gross reference salary * HelpHand : Online GP Support Services and discount platform * 26 Annual Holidays (pro:rata) and additional Bank Holidays * Eye tests * Electrical Vehicle Charging point in the car park * Employee well:being: Employee Assistance Program (24/7 conf