Job Title: Senior IT Manager Location: Bristol (hybrid working available) Salary: GBP47,508: GBP55,953 per annum (Scale 1), depending on skills, relevant experience, and qualifications Job Type: Permanent, Full:time Working Hours: 37.5 hours per week (applications for reduced hours, min. 30 hours, will be considered.) Closing date: 9am, Monday 28th July 2025 About us: CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system : and we work with people, organisations and communities to help make that a reality. We collaborate across teams and disciplines to deliver practical change, and were proud of our independence, integrity and commitment to social justice. The role: Were looking for a Senior IT Manager to help us deliver secure, sustainable and people:focused IT systems, and support more than 140 colleagues to do their best work. If youre someone who thrives on solving problems, improving processes, and helping others feel confident with tech, this is a role where your skills can make a real impact. As Senior IT Manager, you will lead on all things IT across CSE and our subsidiary, Retrofit West CIC. From supporting staff day:to:day to managing our infrastructure and external support partner, you will ensure our systems are secure, fit for purpose, and evolving with our needs. Your responsibilities will include: * Managing our internal IT systems, tools and infrastructure. * Being the main contact for our external IT support provider. * Supporting colleagues with advice and day:to:day tech issues. * Acting as CSEs effective Data Protection Officer (training provided). * Maintaining cyber security and overseeing our Cyber Essentials compliance. * Supporting our bespoke in:house databases and CRM systems. * Advising on IT procurement and platform decisions. * Contributing to business continuity planning and risk management. * This is a practical, hands:on role where youll help us run smoothly, safely, and sustainably : while also contributing to longer:term planning and improvements. Who you are: You are calm under pressure, process:minded, and focused on making things work better. You enjoy working across teams, finding simple solutions to complex problems, and supporting others to use technology with confidence. You will bring: * Experience managing IT systems, infrastructure and external providers. * Working knowledge of GDPR and cyber security best practice. * Familiarity with platforms such as Microsoft 365, SharePoint, and cloud services. * Strong organisational skills and the ability to manage risk and prioritise effectively. * A people:focused approach: patient, clear and collaborative. What we offer: Working at CSE means being part of a supportive, purpose:driven team, where your skills contribute to real social and environmental change. We offer: * Salary: GBP47,508 : GBP55,953 (Salary Grade I)* * Pension: 8 employer / 6 employee * Holiday: 25 days AL plus BHs * Flexibility: TOIL programme and flexibility to support work:life balance * A commitment to supporting your career progression and continued development * A range of staff:led groups, including our Employee Voice and EDI working group * Wellbeing: * Health Cash Plan * Life Assurance * Enhanced sick pay * Access to retail discounts and discounted breakdown cover * Employee Assistance Programme * Staff activities like yoga at lunch and a book club * Financial support and lifestyle benefits: * Tech Scheme * Cycle to Work Scheme Our culture and values: At CSE, our values shape how we work together and with others. * Commitment to CSE * Collaboration * Conscientiousness * Initiative How : , please click apply and check