OB TITLE: Field Service Engineer LOCATION: Cambridge/Peterborough SALARY -£31,282 JOB PURPOSE: To service, maintain and fault find on vehicle wash machines in line with the service agreements, within your agreed geographical limit. Responsibilities: • Field Service Engineers are responsible for servicing and maintenance of the company’s full range of vehicle wash machines. This will include attending to all breakdowns, fault finding, and repairing both mechanical and electrical faults. • Carry out chemical top up on the machines as instructed and complete the appropriate paperwork. KNOWLEDGE / SKILLS / EXPERIENCE: Essential: • Full valid driving licence applicable to the UK • To have an understanding of mechanical plant operation and electrical systems and to demonstrate this through work experience. • Have good interpersonal skills to communicate with both customers and internal staff. • Be able to work on your own initiative and ability to work to a high standard of work. • Demonstrate that you have a good understanding of meeting customer needs and experience of being the face of the company. • Experience in using different customer portals for logging in/out of jobs with the use of a tablet device. Desirable: • Formal qualification in mechanical and electrical engineering • Experience within the car wash industry. • Experience with 3 Phase. Package: • Basic starting annual salary of £31,282.00 • Working hours Monday to Friday – base of 9hrs per day (45 hrs pw) Home to Home Working 1 in 4 weekends – base of 8hrson a Saturday and 8hrs on a Sunday • Approved overtime paid during the week as the first hour at time and then at time and a half once core hours have been achieved • Approved overtime paid on Saturdays at time and a half over and above 8 hours once core hours have been achieved • Approved overtime paid on Sundays at double over and above 8 hours once core hours have been achieved • Monthly individual performance bonus available of up to a maximum of £4,800 per annum. • Annual company performance bonus entitlement after 1 year of employment • Company van that can be used for private use (HMRC taxation will apply) • Holiday scheme of 22 days rising to 25 days per annum plus an 8-day allowance in respect of public and bank holidays • Health cash plan and shopping portal discount scheme (HMRC taxation will apply) • Workplace pension scheme – statutory rules