General Manager : Specialty Coffee and Brunch Concept : A GBP 40k + Bonus + Service Charge Be the driving force behind one of Londons most exciting specialty coffee and brunch concepts : with real structure, global backing, and space to grow. This is not just another cafà job. This is a chance to lead a thoughtfully evolving concept that combines specialty coffee, artisan pastry, and chef:led brunch, all under the umbrella of a well:funded, globally recognised company. With the recent acquisition of a roastery and an investment in training, structure, and customer service revamp, nows the time to join and make your mark. Perks and Offer * Up to A GBP 40,000, DOE + service charge * Bonus scheme * Full barista and coffee training provided * Access to leadership, food and service training * Clear pathway to multi:site growth as the business expands * Work with a respected Ops Manager and progressive leadership team About the Brand * Owned by a global group with offices in 10+ countries * Coffee:focused concept built around direct farmer relationships, in:house roasting, and top notch service * Sites include brunch cafÃs in high footfall areas, with teams of 6:8 per site * Small cafà project thats now scaling fast. With structure, leadership and investment in place The Role: General Manager You will run your own site with full autonomy, owning KPIs, guest experience, and team performance. Supported by an Operations Manager, you will coordinate front:of:house, barista teams, and the kitchen to deliver an elevated coffee and brunch experience. Key Responsibilities: * Lead and inspire your team across FOH, baristas, and kitchen coordination * Own KPIs: service, sales, labour, and quality standards * Drive exceptional guest experience : revamping service culture and consistency * Recruit, train, and retain passionate hospitality professionals * Collaborate with the Ops and central support team on systems and structure * Champion values like kindness, good manners, and curiosity What They Are Looking For * Proven Manager or GM experience in quality hospitality (e.g. coffee shop, bakery cafÃ, premium casual dining) * Strong with customer experience, team leadership, and KPIs * Comfortable managing 45:hour weeks and busy, hands:on service environments * People:focused leader who builds a positive culture * Experience with coffee and brunch service is a bonus : but not essential * Able to thrive with evolving processes and make decisions with less structure * Values:aligned: kind, proactive, performance:minded Apply now and take your career forward with a brand that puts people first. Referral Bonus: Know someone perfect for this role? Refer them and earn up to A GBP 500 if theyre successfully placed and pass probation