Venue Experience Director : Maternity Cover, London, A GBP 119,000 Pro Rata A leading sports and entertainment organisation is seeking a dynamic Venue Experience Director to oversee guest experience strategy and operations at a major venue in London, covering a 6:9 month maternity contract. The Role: * Drive exceptional guest satisfaction and deliver memorable experiences. * Lead and inspire cross:functional teams to ensure operational excellence. * Oversee partnerships with key service providers, ensuring quality and innovation. * Use data insights and operational expertise to enhance the overall visitor journey. * Manage budgets, plan large:scale events, and ensure smooth delivery across all touchpoints. The Ideal Candidate: * Senior leadership experience in sports, hospitality, or leisure sectors. * Proven track record of shaping and delivering premium guest experiences. * Strong commercial and operational acumen, with experience managing large teams. * Excellent stakeholder management and project leadership skills. * Passion for creating engaging, high:quality environments for diverse audiences. If you are keen to discuss the details further, please apply today or send your cv to Marlene at COREcruitment dot