The Head of Operations will play a crucial role in overseeing and improving the overall function of a key site in the Thames Valley areas. Client Details Our client is a prominent player within Food Distribution in the UK. Their primary focus is on delivering a high-quality service to a vast network across the UK. They pride themselves on their strong team ethos and commitment to providing excellent service to their customers. Description In the role of Head of Operations you will be responsible for the following: Manage the daily operation and performance of the depot in order to provide the expected service to customers. Ensuring the site achieves a wide range of KPIs covering costs, productivity, engagement and service standards. Leading and engaging the transport and warehouse teams, inspiring them to reach their full potential Integrating operations to ensure optimum customer satisfaction, retention and repeat business. Upholding good management practices and ensuring these are developed in others. This will include all health and safety, audit and legal requirements. Profitability and cost control for the site. Profile We are looking to speak with candidates that have previous operational leaderships experience. You must be able to show how you have managed and developed teams successfully. You will need to be an excellent planner and communicator directing your heads of department who will be looking for guidance and direction. As head of operations you need to be fully versed in Transport operations and will work closely with the transport manager, delivering a full schedule of deliveries daily. You will be used to working to both budgets and deadlines whilst maintaining high standards across both warehouse and transport functions. Job Offer You will receive a highly competitive salary and benefits package.