Closing date:12 March 2025 Children and Young People Service are recruiting to a full time 37 hours Service Support Assistant position with Central Support Team, providing a flexible, high quality, efficient and responsive business support services complying with policy and guidance administering and processing Free Travel Pass applications for pupils to attend education. Post holder is based at 79 Lowgate, we are looking for a highly motivated conscientious and efficient individual who is customer focused is able to work to tight deadlines in a demanding environment.  You must be able to plan your own work, be able to follow processes. the post holder role involves answering telephone calls for Childrens Safeguarding which can be difficult and challenging, you to be working within an emotive and demanding working environment.  Other tasks include processing requisitions, meeting and greeting visitors to 79 Lowgate. NVQ level 2, working towards a level 2 qualification or equivalent experience of working in a busy demanding environment, good interpersonal and communication skills, proficient in the use of IT, the role can be emotionally demanding, you must be able to maintain confidentiality working within GDP Regulations. Hybrid working arrangements are in place however you will be expected to work in the office due to the role being reception based. At Hull City Council we are committed to our children and young people, and we are passionate about how we deliver services to them. That’s why we are developing and nurturing a culture that puts our children and young people at the heart of everything we do - by empowering our workforce to work together to find solutions, to be open, honest, and respectful, to take responsibility and listen and learn from others.  If you value these behaviours too, we’d love to hear from you. Hull is a changing local authority and it’s a fantastic time to join us and be a key player in supporting our journey. For an informal discussion about the role, please contact Fiona Bell, Service Support Manager on 01482 616 363 orfiona.bell@hullcc.gov.uk  Why it's great to work for Hull City Council: A competitive salary An excellent pension through the Local Government Pension Scheme (LGPS) Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period Career development and learning experiences from a range of training courses and learning methods Supportive and forward-thinking culture Great career development opportunities       ]]>