Job Title: Technical Manager Location: City of London (Commercial site) Salary: GBP65,000 Hours: Full:time, Monday : Friday, 8:00 AM : 5:00 PM + on call Are you an accomplished and highly client:focused Building Maintenance professional with extensive experience managing critical site operations, including complex UPS systems? We are currently seeking a highly skilled and strategic Technical Manager to take full operational and commercial responsibility for a prestigious site in London. This is a pivotal, client:facing role requiring strong leadership, technical acumen, and a deep understanding of critical infrastructure. The Role: As the Technical Manager, you will be the key operational leader and the primary point of contact for our client on:site. You will be fully accountable for the end:to:end delivery of all building maintenance services, ensuring optimal performance, compliance, and budget adherence. Your key responsibilities will include: * Client Relationship Management: * Serve as the lead client liaison, building and nurturing a strong, trusted partnership. * Proactively manage client expectations, address concerns, and ensure all contractual obligations and service level agreements (SLAs) are consistently met and exceeded. * Conduct regular client meetings, provide comprehensive performance reports, and identify opportunities for service enhancement or value creation. * Operational Leadership and Delivery: * Take full accountability for the safe, efficient, and compliant operation and maintenance of all building services (M and E, fabric, soft services interface) on:site. * Oversee the execution of all planned preventative maintenance (PPM) schedules, reactive works, and minor projects, ensuring timely completion and adherence to quality standards. * Develop and implement site:specific operational procedures and emergency response plans. * Team Management and Development: * Lead, manage, recruit, train, and develop a high:performing on:site team of engineers and facilities operatives. * Conduct performance reviews, set objectives, and foster a culture of excellence, accountability, and continuous professional development. * Manage team rotas, holiday leave, and emergency call:out arrangements to ensure robust site coverage. * Compliance, Health and Safety: * Ensure strict adherence to all relevant statutory regulations, British Standards, Health Technical Memoranda (HTMs : if applicable), and company Health and Safety policies. * Be accountable for all aspects of health and safety on site, including risk assessments, method statements (RAMS), Permit:to:Work systems, and ensuring a zero:harm environment. * Prepare for and lead site audits (internal and external). * Sub:contractor Management: * Select, onboard, and manage external specialist contractors, ensuring their performance, compliance, and integration with site operations. What Were Looking For: * Proven Experience: Significant experience (minimum of 5 years) in a supervisory/managerial role within the building maintenance or facilities management sector, specifically managing a critical or high:profile site. * Client:Facing Acumen: Demonstrable experience in managing high:level client relationships, with exceptional communication, negotiation, and influencing skills. * Technical Background: A strong understanding of M and E (Mechanical and Electrical) building services. * Leadership and Management: Proven ability to lead, motivate, and manage technical teams effectively, including performance management and development. * Health and Safety: Excellent understanding and practical application of UK Health and Safety legislation. Relevant qualifications such as IOSH Managing Safely or NEBOSH General Certificate are highly desirable. * Qualifications: Relevant technical qualifications (e.g., HNC/HND in Building Services Engineering or electrical bias) If you are a driven and experienced Si