Bank Project Worker Trafalgar House, 176 London Road North, Lowestoft, Suffolk, NR32 1HB GBP 13.34 per hour Hours as and when required Sanctuary Supported Living is delighted to be recruiting for a Bank Project Worker at Trafalgar House, Lowestoft. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care and support services to help people across England to live as independently as possible. We're a national organisation, but we're not:for:profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job : delivering support directly or working in our offices to support our frontline teams : your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Bank Project Worker will include: : Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence : Being a first point of call to receive and direct all customer and customer queries : Supporting progress towards independence in managing positive mental health : Offering one:to:one support as required : Promoting safety by undertaking risk assessments and reviewing customers' needs : Regularly assessing the needs of customers, writing, and updating support plans : Developing professional relationships with customers, using appropriate and clear communication to ensure their personal choice, privacy and dignity is maintained : Delivery of small group activities to promote recovery and well:being Skills and experiences: : Experience of working with adults who have experienced homelessness : Enthusiastic and flexible with a strong "can:do" attitude : Ability to work as part of a team and on own initiative : Strong organisational skills as well as functional literacy and numeracy : Ability to react quickly to changing priorities whilst working to deadlines and targets : NVQ3 in Health and Social Care, or willingness to work towards is essential Are you ready to be your best? Brilliant work deserves brilliant benefits As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: : A variety of online discounts and rewards from major retailers : Health and well:being plans : A wide range of learning and development opportunities Job Reference: We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, dont forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Off