Job Title: Head of Supporter Engagement Location: Oxford Road, Manchester Salary: GBP59,139 to GBP70,579 per annum depending on relevant experience Job type: Full Time, Permanent Closing date: 09/05/2025 The University of Manchester is part of the prestigious Russell Group of universities and highly respected across the globe as a centre of teaching excellence and research innovation and discovery. With 25 Nobel Prize winners among our current and former staff and students, we have a history of world firsts, with our impact ranging from splitting the atom to giving the world graphene. Our purpose is to advance education, knowledge and wisdom for the good of society, putting our three core goals of research and discovery, teaching and learning, and social responsibility at the heart of everything we do. As Head of Supporter Engagement, you will provide University:wide leadership to develop, plan and implement sector:leading fundraising and supporter engagement strategies, policies and programmes : with a particular focus on Regular and Leadership giving (:GBP10k), Legacy Fundraising, and ensuring an exceptional prospect and donor experience for donors giving at all levels. As the senior lead for the key public:facing aspects of our fundraising programme, youll be accountable for the performance of key fundraising streams. Youll work closely with internal and external stakeholders to ensure that strategies and operational plans are in line with institutional needs. Youll support and inspire your team to deliver ambitious targets. And you will provide support and strategic guidance to University leaders, academics, and colleagues across the University. Youll also be a member of our Development Leadership Team (DLT), meaning that you will play a significant role in our success across the whole fundraising mix. The transformation enabled by the launch of our first university:wide fundraising and volunteering campaign will provide further opportunities for your role to evolve during the campaigns public phase. As Head of Supporter Engagement, you will undertake a range of activities commensurate with the grading and responsibility of the post. This includes: * Lead the strategic planning for the Supporter Engagement team (currently Donor Experience, Regular and Leadership Giving, and Legacy Fundraising), working with area leads to translating business objectives into clear operational plans. * Take overall responsibility for the development and leadership of strategic supporter journeys for key campaign audiences, and coordinate communications planning across the Division. * Lead your team to conceptualise, plan and deliver communications, events, products and experiences that deliver strategic objectives, working collaboratively with colleagues across DDAR and the wider University. * Proactively identify ways for Supporter Engagement activity to support and complement major and transformational fundraising. * Be the Universitys subject matter expert for your areas of responsibility, providing support and consultancy to senior colleagues, including University Executive members. * Monitor performance across your areas of responsibility, motivating and inspiring your team members to deliver ambitious goals, supporting their development, and embedding a high:performance culture. * Take shared responsibility for the overall leadership of the fundraising programme as a member of the Development Leadership Team (DLT). Essential knowledge, skills and experience: * Experience of leading significant mass participation fundraising, legacy, and donor experience programme(s) in the higher education or charitable sector. * A well:developed understanding of the fundraising mix, and the principles and processes that underpin fundraising success at all levels. * Experience of developing and delivering strategies to achieve business objectives. * Strong people leadership skills, wit