Job Title: Senior Testing and Quality Assurance Specialist Work Place Flexibility: Hybrid Legal Entity: Entergy Services, LLC Job Summary/Purpose The Senior Tester and Quality Assurance Specialist will be part of the Digital Operations team. This person will be responsible for creating and facilitating automated and manual tests for complex solutions deployed in Entergy's digital channels. Job Duties/Responsibilities : Advise on the best approach for effective testing and develop testing estimates and provide them to the scrum team for proper initiative planning : Document testing cases for complex features implemented in the Digital Channels to meet the sprint and release timelines, leveraging qTest and JIRA : Train Testers and Quality Assurance Specialists on testing protocols, following the governance model implemented by the Digital Operations team : Ensure acceptance criteria meet requirements, quality standards and business processes, system compliance, and operational controls : Document test results, and review them with the Digital team and IT. Ensure issues are properly resolved ahead of product releases by working cross:functionally with a sense of urgency as needed : Challenge the status quo as needed to ensure the product team is designing new solutions in line with the vision and mission for each channel : Assist the Digital Operations team as needed with Integrated Customer Organization needs and/or storm response Minimum Requirements Minimum education required of the position Bachelors Degree in Business, Engineering, or Computer Science or equivalent work experience. Minimum experience required of the position : 5+ years of demonstrated track record of relevant technology delivery. Minimum knowledge, skills, and abilities required of the position : Good written and verbal Communication skills : Applied knowledge of the agile methodology for project delivery, training or certification is a plus : Ability to train new testers and share business product knowledge to help them test more complex solutions : Comfortable with escalating issues and delivering under pressure : Strong attention to detail Any certificates, licenses, etc. required of the position : None LI:DH1 LI:HYBRID Primary Location: Louisiana:New OrleansLouisiana : New Orleans Arkansas : Little Rock Mississippi : Jackson Texas : The Woodlands Job Function: Professional FLSA Status: Professional Relocation Option: No Relocation Offered Union description/code: NON BARGAINING UNIT Number of Openings: 1 Req ID: Travel Percentage:Up to 25 An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below. EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non:discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Enterg