Sanctuary provide in:house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not:for:profit organisation, we aim to achieve outstanding results for our customers based on our values : working in an open and transparent way, creating strong partnerships with our customers and providing a first:class customer service. Multi:Trade Operative : Plumber Stoke : covering sites across ST, CW and parts of DE post code areas GBP 34,376 : GBP 36,185 per year 40 hours per week We have an opportunity for a Multi:Trade Operative to join our team, covering different sites across ST, CW and parts of DE post code areas. As a Multi:Trade Operative you will be working in properties across the area as part of the team with some lone working also required. These works are predominantly in domestic properties and duties include plumbing, carpentry and general maintenance. Due to the nature of the role, a company van will be provided as well as power tools in order for you to complete jobs to a high standard. The role of Multi:Trade Operative will include: : Carrying out construction, fault fixing and maintenance duties in line with contract specifications : Ensuring tools and equipment are maintained in good condition and restocking these when needed : Responding positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed : Providing accurate and timely information on the progress of works that is easily understood by the customer Skills and experiences: : To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented : G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted : Awareness of health and safety regulations and working legislation : Excellent customer service and communication skills : Ability to priorities workloads, work to deadlines and plan ahead : This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving license About us Sanctuary Property Services provide in:house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not:for:profit organisation, we aim to achieve outstanding results for our customers based on our values : working in an open and transparent way, creating strong partnerships with our customers and providing a first:class customer service. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: : 25 days annual leave plus public holidays : A pension scheme with employer contributions from Sanctuary : Life Assurance : Employee Advice Service including counselling : Cycle to Work scheme : Voluntary health plans : Employee discounts : Wellbeing support and tools : Employee recognition scheme : Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues : GBP 34,376 per annum (rising to GBP 36,185 per annum after 12 months, subject to satisfactory performance) For more information please click here View the job profile (if the link is unavailable the Sanctuary careers website) Closing Date: 29 May 2025