SALES and CUSTOMER SERVICE ADMINISTRATOR : KITCHEN REFURBISHMENT : LOCATION Newbury (Thatcham) : PART TIME : SALARY A GBP 12.50 per hour + BONUS and BENEFITS Sales and Customer Service Administrator required for the UKs leading and award:winning Kitchen makeover company. They specialise in renovating existing kitchens instead of replacing, typically saving customers 50 of the cost of replacement. They also offer the option of supplying and fitting a brand:new kitchen if the existing kitchen cannot be updated Due to their continued growth and success, they are now recruiting for a Sales and Customer Service Administrator to work from out of the Newbury Branch THE ROLE * As Kitchen Showroom Consultant you will be the first point of contact for customers coming to the showroom and via telephone * Gathering full customer requirements, what they are looking to achieved and their expected spend level. * Arranging and booking appointments for a member of the team to carry out a home visit to present the sales possibilities and take measurements etc. * You will be showing customers the products and service on offer e.g. Kitchen doors, worktops, handles, appliances etc. * Helping customer choose colours, styles etc. * Taking phone calls from potential and existing customers as well as suppliers * Following up internet and email enquiries * You will also be carrying out general admin duties e.g., quotations, placing orders, dealing with suppliers and other admin work as required * Ensuring the showroom is always clean and tidy * This is a Part Time role working 22:24 Hours per week but must be flexible to do additional if needed. * Hours include alternate Saturdays and additional holiday /sickness cover when required * MUST BE ABLE TO WORK SATURDAYS * Working as a part of a small team, helping out in all departments as business dictates * You will be working from the Thatcham Branch, on the A4. THE PERSON * The successful Showroom Consultant MUST have experience in a similar role with significant customer interaction both via the phone and face to face. Minimum of 2 years. * It would be advantageous to have previous experience in Kitchens, Bathrooms, Bedrooms, DIY, Home Furnishing etc. * A friendly disposition and ability to engage customers is essential * Enthusiasm for and a strong interest in home improvements * The successful candidate must be able to work independently, often looking after the showroom on your own. * Confident and able to convert a customer enquiry into a lead or home/showroom appointment * Able to work during the weekend, alternate Saturdays with additional hours as required (No Sundays) * You must be IT proficient, able to use email, Word, Excel and the Microsoft suite * You MUST have excellent customer service skills with great customer facing skills * Hands on and happy to help within all departments * Live within a commutable distance to the Thatcham Branch THE PACKAGE * Salary A GBP 12:50 per hour * Bonus scheme * Pro Rata Holiday entitlement * Free uniform * Pension Scheme * Staff Discounts * Part Time SALES and CUSTOMER SERVICE ADMINISTRATOR : KITCHEN REFURBISHMENT : LOCATION Newbury (Thatcham) : PART TIME : SALARY A GBP 12.50 per hour + BONUS and BENEFITS