Join a digital first bank that's powered by people. Our technology team builds innovative digital solutions rapidly and at scale to deliver the next generation of banking services for our customers around the world. The Onboarding and Know Your Customer (OBKYC) Enabler Value Stream has been established to deliver common, group:wide onboarding and KYC capabilities and services. It brings together business, operations and technology colleagues to co:design and build solutions to deliver better products and services for our customers. The group currently works across all four businesses in the group, managing c.800 FTE and a bank wide budget of c.120m This value stream is intended to deliver towards our Future State Architecture (FSA) and the Digital Acceleration Programme : enabling a consistent approach in how we deliver change across the bank to facilitate improving the experience of our customers, the resilience of our infrastructure, and allow us to embrace innovative technologies. Our global businesses, operations and technology teams work closely together to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely. We are seeking a strategic and technically adept Director of CDD Technology to lead the design, implementation, and ongoing modernisation of CDD / KYC Technology. This is a critical role for the Onboarding and KYC Technology leadership team and crucial in ensuring our systems support robust KYC, Anti:Money Laundering, and regulatory processes through scalable, efficient, and innovative technological solutions. CDD Technology is undergoing a major modernisation journey towards its Future State Architecture and this role will be accountable for leading the delivery towards the end state architecture. This involves leading a team of c.300 resources globally with a budget of c.60m annually Job Requirements: :Leadership: Lead the modernisation of bank wide KYC and CDD proposition through delivery of Future State Architecture (FSA) to enable support for Corporates, Institutional, MME, Business Banking and IWPB Clients using strategic KYC technology services across all lines of business. :Accountability: Accountable for the execution and delivery of innovative, impactful technology solutions and products across CDD Technology. This role is responsible for planning, development and alignment of order books ensuring requirements and business outcomes are met across 'Change the Bank' and 'Run the Bank'. :Stakeholder Engagement: Work closely with the CIB and iWPB business, providing cutting edge Technology support and enablement to the Businesses' global strategy and end:to:end services. The role holder represents CDD technology and manages key global and regional stakeholders/relationships. :Strategy: Ensure CDD Technology OKRs are achieved, as well as supporting wider department OKRs and metrics. Including but not limited to engineering best practices, service resiliency, estate simplification, talent and wellbeing initiatives, innovation, application demise and emerging technology such as AI at scale. :Budget and Spend: Global accountability for CDD technology spend and headcount. Responsible for providing transparency on the total technology cost and influence technology cost drivers. Manage interlock funding cross line of business as key Value Stream enabler. Qualification and Skills: :Financial Services experience: A strategic leader with deep knowledge of the financial services industry and global marketplace. :Leadership Breadth: Consistently demonstrates cross:functional experience with a perspective on regional and business activities. Requires very strong abilities in critical thinking, creativity, and innovation in developing new concepts, theories, and products to address complex and strategic issues :Delivery of Complex Change: Has consistently demonstrated t