Sanctuary is one of the UK's leading providers of housing, care and community services. With around13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded. Senior Pensions and Benefits Administrator Worcester based with a balance of home and office working GBP 27,521 : GBP 28,970 per year 35 hours per week : Part time 28 hours or over considered We are looking to recruit a Senior Pensions and Benefits Administrator to join our Reward and Wellbeing team within the wider People Services function based in Worcester. Our team plays a crucial role in developing policy and business:focused solutions for pay, recognition, employee benefits, pension and wellbeing for the Group. This is an exciting opportunity to join a friendly team committed to delivering value to our colleagues. As the Senior Pensions Administrator, you will report into the Pensions Specialist and be responsible for administrating our pension schemes as well as providing support for our employee benefits. The role of Senior Pensions and Benefits Administrator will include: : Pension Payroll Processes:Support the accurate and timely delivery of pension payroll processes, including automatic enrolment procedures and submission of reports to pension schemes, ensuring compliance with legislation, contractual requirements, pension scheme rules, and Group policy : Guidance and Advice:Provide clear guidance and advice, acting as the first point of contact for pension queries and taking ownership for their accurate resolution : Employee Benefits:Provide support and cover for employee benefits administration, including responding to queries, reporting, and maintaining data on the online employee platform : Record Maintenance:Complete, maintain, and monitor accurate records to ensure appropriate audit trails and compliance with relevant legislation, minimizing risk to the company : Stakeholder Relationships:Develop and maintain good working relationships with third:party providers and internal stakeholders, including people services, payroll, finance, and communications. Ensure any issues are identified and dealt with appropriately, escalating where necessary : Communication and Promotion:Support the delivery of pension and employee benefit communication and promotion activities to improve employee engagement with the Groups reward and wellbeing package : Process Improvement:Make process improvement recommendations within the remit of the role : Project Support:Support reward and wellbeing projects Skills and experiences: : Previous experience in a similar administrative role, ideally within HR, payroll, finance or consultancy : An excellent communicator with experience delivering customer:focused services and handling confidential information with the highest level of integrity : Numerate with the ability to produce reports and analyse large data sets using excel : Exceptional attention to detail and accuracy : Highly organized with the ability to prioritise tasks and workload : Understanding of pensions and employee benefits : Proficient user of Microsoft packages including Excel, Word, Outlook and Teams : Some experience with SAP HR systems is desirable : Ability to deal sensitively and with discretion Why work for us? One of the UK's leading providers of housing, care and commercial services, Sanctuary employs more than 14,000 people and manages over 116,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service. Our Benefits As part of our commitment to making Sanctuary a great place to work, where you