Hiring Manager: Simon Grant Recruiter: Aislinn Roche ABOUT THE ROLE Our elite sales team is made up of passionate, dedicated professionals, delivering the most advanced medical technologies to patients in need. By collaborating extensively with leading healthcare professionals you'll see first:hand the impact you have on individual lives : one patient at a time. The position of Territory Manager, Electrophysiology will support the business in achieving sales targets, goals and objectives of the division; to aid the achievement of customer satisfaction and business growth through focused business planning; and to support customers with clinical expertise to enable optimal patient outcomes. The role provides field/remote clinical, technical and educational support in EP to assigned accounts across ANZ nd supports new therapy introduction of Pulsed Field Ablation through our recent launch of the FARAPULSE(TM) system, demonstrating clinical expertise to influence superior outcomes. Frequent travel will be required as part of the role. This role will be responsible for overseeing Brisbane City, Cairns and Townsville and will report directly into the Sales Manager, Electrophysiology. WHAT WILL YOU BE RESPONSIBLE FOR? Utilising your technical knowledge of: :The field of electrophysiology (including propagation of electrical circuits within cardiac tissue and the pathophysiology of electrical rhythm disorders), biophysics of radiofrequency, cryo:thermal ablation, 2D and 3D electroanatomical mapping principles to provide: :Clinical support including basic trouble:shooting, and clinical guidance to diagnose and treat cardiac arrhythmias :Provide the measurement of electrical circuits within the heart and perform stimulation protocols as per physician requests to measure the electrical conductivity of the heart to aid in the diagnosis of cardiac arrhythmias :Develop a deep technical understanding of, and provide the technical training of company products to Cardiac Electrophysiologists, Cardiac Physiologists and Nurses :Travelling as required to meet customer demand for the services described above. :Attending cases face to face (or remotely) with customers, operating Boston Scientific products where appropriate, and providing detailed training / advice to physicians on clinical attributes / techniques associated with Boston Scientific electrophysiology products including: :Providing clinical support for: FARAPULSE(TM), POLARx(TM), RHYTHMIA(TM), LAB SYSTEM PRO(TM), MAESTRO 4000(TM), METRIQ(TM), plus support for the full range of Boston Scientific EP Catheters :Developing deep understanding on the workflows and specificities of each hospital and business relationships with hospital personnel (e.g., through informal conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and all stakeholders to ensure that products are trained and utilised in accordance with the Directions for Use. :Ensuring timely collection, reporting of all required medical documentation pertaining to our procedural device operation. :Responding to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. :Develop and execute on territory plans to deliver on annual revenue commitments and build a sustainable long:term business. :Build strong relationships with existing customers, plan and develop the market for our existing and new products in line with divisional goals and objectives. :Successfully complete the internal Electrophysiology training program, apply these skills in the field and maintain high level of technical and market knowledge on an ongoing basis. :A single QLD territory, however you will work with the other QLD Territory Manager and broader Electrophysiology team to iden