Key Responsibilities Sales :Grow the business (within corporate and agreed objectives) on an annual basis in both revenue and profit margin. :Maintain key customer contact at multiple levels and functions and identify key decision:makers to ensure customer satisfaction as well as identifying any trends, changes or new opportunities. :Prepare and conduct product presentations and customer training on request. :Sell from the existing range of products to both new and existing customers in order to meet assigned growth and sales targets. :Identify new opportunities and demands for new products. :Assist the IA Manager, as requested, in the development and establishment of Budgets and Sales Planning, Targets and Objectives. :Keep abreast with market trends and advise management of any changes in competition, products, pricing or development needs. :Maintain in good working order and oversee the maintenance of all assigned company assets, such as company vehicle, cellular phone and computer. :Participate in other activities and provide other information as may be requested. :At all times represent the Company in a professional manner consistent with the Company's image and corporate responsibility to health, safety and the environment. :Ensure that activities related to the function comply with relevant Acts, legal demands and ethical standards. Customer Processes :Attend customer trials and work with Technical Services / Chemists to commercialize a total product/process package. :Become an integral part of assigned task teams, created to assist current/new customers in matching a suitable Bostik product to a customer application in order to meet a desired outcome acceptable to the customer. :Ensure that identified requirements are incorporated into task team activities. :Develop plans and obtain customer agreement at all stages of commercialisation. :Logistics :Assist in the advice and collection of delinquent accounts. :Handle customer claims in a timely manner and in consultation with management. :Service customer order and delivery requirements to optimise customer satisfaction. :Communicate across relevant Bostik functions to ensure correct forecasting, leading to effective stock management and inventory control. Reporting :Regularly report on sales activities and sales performance: :Customer Database Management (CRM) :Weekly / Monthly planner :Weekly / Monthly report :Prepare and submit monthly product forecasts Required Profile : 5 years selling experience is essential : Current Australian drivers licence : Demonstrated people skills : Demonstrated PC Skills (excel, word and Power Point) : Work constructively with team members to develop relationships that deliver agreed outcomes : Develop and promote advancement of ideas/innovation : Ability to plan and coordinate activities : High attention to detail and be able to highlight anomalies : Able to work in confidence and with minimal supervision : Able to meet deadlines and organize work priorities : Demonstrated verbal and written communication skills : Decision making skills : Negotiation skills : Tertiary qualification in a relevant field or a willingness to complete further study