Job Type: Ongoing - full time Category: Human Resources (HR) Location: Doncaster Date Advertised: 04-JUL-25 Job Reference: AV/1872627 Job Title: Lead, Injury Management Business Unit: Division: Classification: Work Location: Position Type: Job Duration:N/A Contact Name: Contact Phone/Email/Fax: At Ambulance Victoria we are proud to share our commitment to saving and improving lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision of ‘outstanding emergency health care every time' to life.  We are seeking an appropriately experienced Lead, Injury Management for this full-time, permanent position based at Doncaster. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Doncaster in line with our hybrid working model.  Reporting to the Senior Manager Recovery, this role is responsible for overseeing a team of Injury Management Advisors, leading, coordinating, planning and implementing best practice strategies and initiatives for the management of early intervention, eligibility, recovery and return to work for work related injuries. Responsibilities include but not limited to: Lead, educate and coach a team of Injury Management Advisors to build a cohesive and collaborative team Manage a portfolio of injury management / return-to-work cases that require specialist attention Undertake project and portfolio responsibilities to drive continuous improvement of organisational performance through leading collaboration with key internal stakeholders, AV's authorised WorkSafe Agent and WorkSafe in accordance with AV's strategic objectives Identify and report on emerging injury trends and return to work barriers and devise strategies to minimise the impact on employees and AV's return to work performance Develop/review injury management policies, procedures and reference material, identifying opportunities for re-engineering to ensure they are contemporary, compliant and meet organisational requirements  About you  The successful candidate will have Completion of a postgraduate degree or relevant industry certification (or progress toward) with high level relevant experience, or an equivalent combination of training and sound experience. Additional requirements include but not limited to:  Experience in providing advice and influence in relation to return to work and injury management including dealing with complex recovery pathways and supporting employees with a changed workplace capacity Sound knowledge of relevant ethical protocols, legal considerations, medical terminology, and confidentiality in accordance with the relevant legislation (including WIRC Act 2013, and FOI Act 1982) Ability to effectively lead a team whilst driving change and continuous improvement Demonstrated ability to analyse, solve problems and make decisions through application of high-level judgement and critical thinking High proficiency in Microsoft Office and relevant software applications Excellent stakeholder relationship building, influencing and communication skills (written and verbal)  Working at Ambulance Victoria  As a valued member of AV, you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.   We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!   Important information  By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.   Successful applicants will need to be willing to complete pre-employment screening including references, misconduct, and Police Checks.   This position is classified AV5 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021. The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.   How to apply  Your application will form an integral part of the selection process and should be of a high quality and include:  Cover letter outlining your experience and interest in the position A separate document addressing the key selection criteria from the position description  Applications must be submitted by 11.59pm AEST on Friday 18 July 2025. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted.  For further information, please refer to ‘Applying for a position with Ambulance Victoria‘. For any further queries please contact recruitment@ambulance.vic.gov.au or 03 9840 3653 quoting the job title.    At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at recruitment@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch.