Job Type: Ongoing - full time Category: Human Resources (HR) Location: Doncaster Date Advertised: 01-JUL-25 Job Reference: AV/1871335 Job Title: Senior Manager Payroll Services Business Unit: Division: Classification: Work Location: Position Type: Job Duration:N/A Contact Name: Contact Phone/Email/Fax: At Ambulance Victoria we are proud to share our commitment to saving and improving lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision of ‘outstanding emergency health care every time' to life.  We are seeking an appropriately experienced Senior Manager Payroll Services for this full-time, permanent position based at Doncaster. This position will manage a people focussed service delivery team in timely and effective payroll services for AV. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at our Doncaster Headquarters in line with our hybrid working model.  Reporting to the Director Payroll Services, this role is accountable for professional and specialist payroll and technical HR outputs requiring significant industrial, payroll system, and remuneration and benefits expertise when advising on high risk, sensitive and organisation wide issues. Responsibilities include but not limited to: Provide leadership and expertise to deliver accurate and timely payroll operations within a suite of legislative, financial, and administrative regulations relating to centralised payroll and HR functions ensuring the use of cost effective, appropriate tools and systems Develop and implement practical solutions and provide strategic thinking to meet stakeholder and people services demands across several platforms, including the review of methodologies against industry best practice Comprehensive reporting as required, including costing variations relating to salaries, wages & leave, and oversee payroll investigations in collaboration with system, finance, risk & audit and remuneration and benefits peers Monitor and measure effectiveness and business risk of payroll and people services strategies in line with statutory legislation and award conditions Drive continuous improvement through leading projects or participating as a subject matter expert on broader management policies, procedures, or systems to support larger project activities and objectives  About you  The successful candidate will have Completion of a postgraduate degree or relevant industry certification with extensive relevant experience, or an equivalent combination of training and high level relevant experience in business and/or public administration/finance together with extensive experience in leading a mid-size human resource or payroll function in a complex, large organisation operating under multi-agreement EBAs. Additional requirements include: A proven ability to create a cohesive and high functioning payroll team, through transparent communication and collaborative practise, offering high quality advice and solutions to a range of stakeholders in both a corporate and operational capacity Ability to effectively lead a team whilst driving change and continuous improvement High proficiency in Microsoft Office applications, Chris21 payroll system, UKG – Workforce Dimensions and electronic timecard systems High level working knowledge of legislation relevant to payroll, including remuneration and benefits Demonstrated ability to analyse, solve problems and make decisions through application of high-level judgement and critical thinking Excellent stakeholder relationship building, negotiation and communication skills (written and verbal)  Working at Ambulance Victoria As a valued member of AV, you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.  We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!  Important information  By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.  Successful applicants will need to be willing to complete pre-employment screening including references, misconduct, and Police Checks.  This position is classified AV6 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021. The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.  How to apply  Your application will form an integral part of the selection process and should be of a high quality and include:  Cover letter outlining your experience and interest in the position A separate document addressing the key selection criteria from the position description  Applications must be submitted by 11.59pm AEST on Tuesday 15 July 2025. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted.  For further information, please refer to ‘Applying for a position with Ambulance Victoria‘. For any further queries please contact recruitment@ambulance.vic.gov.au or 03 9840 3653.   At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at recruitment@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch.