Personal Banker Salary in Australia

Personal Banker job description

Job Title: Personal Banker

Overview/Summary of the role:

The Personal Banker is responsible for providing financial advice and services to customers in a professional manner. The individual in this position will work with customers to help them manage their finances, including opening deposit accounts, processing loan applications, and providing assistance with financial planning. Personal Bankers also have the responsibility of cross-selling bank products and services to customers to help reach growth targets.

Responsibilities and Duties:

• Handle customer inquiries regarding banking services and products.

• Open deposit accounts and manage related transactions.

Personal Banker interview questions

Interviewer: Good afternoon, thank you for coming in today. Can you please tell me a little about your previous experience in banking?

Candidate: Yes, of course. I have been working as a bank teller for five years and have recently been promoted to a customer service position within the same bank.

Interviewer: In your opinion, what are the most important qualities a Personal Banker should possess?

Candidate: I believe a Personal Banker should have strong communication skills, be detail-oriented, have a solid understanding of banking products and services, and be able to build and maintain relationships with clients.

Interviewer: Can you tell me about a situation where you successfully resolved a customer complaint?

Candidate: Yes, I had a client who was experiencing issues with their account, and after listening to their concerns and reviewing their account, I was able to identify the issue and resolve it to their satisfaction.

Personal Banker Salaries by cities in Australia

The highest salary for Personal Banker in Australia can be found in Melbourne, followed by Adelaide 2nd, and Sydney 3rd.