Job Type:Permanent Work Model:Remote Reference code:128105 Primary Location:Calgary, AB All Available Locations:Calgary, AB; Brossard, QC; Burlington, ON; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. Johns, NL; Toronto, ON; Vancouver, BC; Victoria, BC; Winnipeg, MB Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100 Canadian:owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians. By living our Purpose, we will make an impact that matters. :Have many careers in one Firm. :Enjoy flexible, proactive, and practical benefits that foster a culture of well:being and connectedness. :Learn from deep subject matter experts through mentoring and on the job coaching Our purpose In response to growing calls for reconciliation and lasting societal change, Indigenous leadership and businesses have come together in partnership with Deloitte Canada to forge long:term partnerships, create new avenues for growth, and drive economic advancement. R8dius is an Indigenous majority:owned professional services, technology implementation and managed services business. We are united by the goal of forging a new path for all of us to walk and prosper together. Our purpose is to "Widen the Circle", or in other words, expand the horizons of opportunity and prosperity so that Indigenous Peoples can be leaders in the professional services space. The brighter future we seek must ensure Indigenous knowledge is the beacon that guides this business forward. Combining Indigenous knowledge and worldviews with imaginative solutions and advanced technologies will illuminate new opportunities for individuals, and new forms of progress in our communities. R8dius is a national network comprised of First Nations and Deloitte's service capabilities. We share values, a focus on long:term change, and the belief that a purpose:led organization can make an impact for all. Step into a purpose:driven role at R8dius, where your lived experience and knowledge can make a profound difference. Were actively seeking empathetic individuals with a background in customer service or contact center operations to join our team as Remote Contact Centre Agents, dedicated to assisting Indigenous Peoples and communities in navigating the complexities of Indigenous Class Action Administration Projects. If you identify as Indigenous (First Nations, Inuit, Métis) and have a passion for supporting others during sensitive moments, we invite you to bring your cultural sensitivity, compassion, and listening skills to our team. This position can be done remotely, and tax exemption work is encouraged for those who qualify. We are seeking candidates for a mix of permanent and contract positions (6:12 months).The shifts are flexible between 8:00am EST to 8:00pm EST, with a guarantee of minimum 30 hours per week. What will your typical day look like? Join R8dius' Contact Centre group for an impactful role as a Remote Contact Centre Agent on Indigenous Class Action Administration Projects. Your day:to:day responsibilities will include: :Empathetic Customer Support: :Engage with compassion and cultural sensitivity when responding to customer inquiries via phone and email.