Technical Analyst 4
castlegar, Canada 1 day ago
Job Description
Affiliation: MoveUP
Employment Status: Full:Time Temporary
Salary: 47.33hourly
Workplace Flexibility: No
Temp Duration: 6 months
Posting End Date: Open until filled
As the province's largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.
Were actively seeking new talent to join our mission of transforming B.C.s energy landscape. As one of BCs Top Employerswith a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, lets shape a brighter future for B.C.
Responsibilities
:Performs all of the duties of a Technical Analyst 1, 2 and 3 plus the following (e.g. specific duties of the job):
:Creates and maintains an Infrastructure Roadmap by researching and recommending future IS infrastructure technology architecture based on FortisBC business and technology needs, strategic fits, industry best practices, and product capabilities.
:Performs IS infrastructure capacity planning, technology evaluations and recommendations in conjunction with Enterprise Architecture, IS Applications, and business units, as necessary.
:Develops long:term technology lifecycle strategy for IS infrastructure domains such as desktop hardware and software, storage and data recovery, server and data center, voice and data technology, network and cyber security, and communication and collaboration.
:Using the IS Infrastructure Technology Roadmap, identifies and prioritizes IS infrastructure initiatives to plan appropriate projects. Identifies functional and technical requirements, defines project scope, identifies project:resourcing requirements and develops project budget estimates. Prepares business cases for project funding approval.
:Manages a portfolio of IS Infrastructure projects, in coordination with external service providers and suppliers to ensure the effective and efficient delivery of business technology initiatives.
:Develops communication strategy regarding the infrastructure upgrade/change plans, site impacts, transition plans and responsibilities of all. Identifies potential conflicts arising from policies, standards and guidelines, or technology architecture, and recommends solutions for resolution. Identifies technical change management activities, and participates in quality control reviews and production turnover activities analyzes and processes complex IS infrastructure requests to ensure that the specified technology is appropriate for the clients' needs, and that the technology will operate in FortisBC's IS infrastructure environment.
:Determines the technology requirements and assesses the impact of the request, advising on alternatives and specifying the technical work in detail for FortisBC service delivery partners. Approves the technology requests when appropriate and ensures that the submitted requests are completed as required.
:Develops and maintains workflow procedures and processes, as well as IS guidelines, standards and policies such as security guidelines and policies related to the acceptable use of IS assets, desktop and server hardware and operating system standards, and server and storage virtualization guidelines.
:Provide/lead advanced technical support to company infrastructure current systems.
:Respond to support calls and system outages
:Troubleshoot advanced infrastructure problems (hardware and company standard software)
:Perform/lead upgrades, installations, preventive maintenance tasks
:Repair infrastructure software and/or hardware and work with external vendors to obtain repairs when necessary.
:Set:up/deliver data centre/network equipment, dispose of excess surplus equipment.
:Track work performed in problem management system, prepare progress reports, administer and maintain corporate data centre/network
:Maintain up:to:date superior knowledg
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