Languages English Education No degree, certificate or diploma Experience 1 year to less than 2 years Work setting Coffee shop Responsibilities Tasks Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Hire food service staff Ensure that food and service meet quality control standards Prepare budget and cost estimates Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Establish work schedules Supervision 5-10 people Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Standing for extended periods Walking Physically demanding Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player