Affiliation: MoveUP Employment Status: Full:Time Regular Salary: 3,255.00bi weekly Workplace Flexibility: No Posting End Date: Open until filled As the province's largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers. Were actively seeking new talent to join our mission of transforming B.C.s energy landscape. As one of BCs Top Employerswith a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, lets shape a brighter future for B.C. Position Overview The purpose of this position is to plan, estimate and coordinate project requests from premium key accounts (e.g. builders and developers), external agencies, FortisBC departments, as well as end:use customers, where the projects present the greatest complexity. This role works both independently and with guidance to develop designs for distribution projects of the greatest complexity. This position prepares pricing, and cost estimates and conducts field reconnaissance for related projects. The role is a liaison with customers, contractors, developers and others in matters related to alterations, renewals, upgrades, improvements and additions to the distribution systems Responsibilities :Coordinates projects, including but not limited to: :defining customer requirements and project scope, creating, and maintaining customer data, :ensuring all service product requirements are collected, :explaining FortisBC processes, procedures, and requirements to customers, :selecting the appropriate service products and pricing, :conveying related permit requirements to customers, :informing the customer of the price for the service product(s), :scheduling the work with the customer following a check of crew (capacity planning) and materials availability and creating work orders. :coordinate and attend meetings with customers and their agents and conduct site visits as required. :Processes jobs, including but not limited to: :reviewing foreign utility data, legal land:base considerations and geography to determine appropriate gas layout and depth in accordance with FortisBC standards, :drafting written work procedures (per company standard OHS 03:14) for manager's review and approval, :completing electronic layout or Engineering drawings, :confirming and updating pipe sizing on drawings as defined by System Planning, :identifying and obtaining required internal and external approvals and prerequisites, :identifying and requisitioning required inventoried materials and manufactured items, :completing detailed estimates, :utilizing economic test tools to determine pricing of installations, :explaining FortisBC procedures, policies, rate processes and municipal, provincial and federal regulations to customers, :working with customers and authorities to ensure all service products requirements are collected and met, :scheduling the work with the customer by checking for crew availability using the capacity planning information. Projects will include vertical subdivision designs. :Ensures completion of the job and maintains customer relations, including but not limited to: :building relationships with current, repeat, and potential customers and external contacts, :responding to customer inquiries including but not limited to installation costs, bill calculations, and the scheduling of work, :acting as primary contact for premium rated builder/developers and internal/external customers. :Responds to a variety of operational and maintenance issues which may include but not limited to: :overbuilds of plant related to all customer classes and identified by both the customer and company programs, :metering consolidations/de:consolidations, :meter protection, :commercial/industrial metering assembly upgrade