Job Type:Permanent Work Model:Hybrid Reference code:128982 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Kitchener, ON; Ottawa, ON Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100 Canadian:owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians. By living our Purpose, we will make an impact that matters. :Have many careers in one Firm. :Enjoy flexible, proactive, and practical benefits that foster a culture of well:being and connectedness. :Learn from deep subject matter experts through mentoring and on the job coaching :: Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. What will your typical day look like? Key Responsibilities: :Own the Cybersecurity Exceptions Process: Manage and oversee the cybersecurity exceptions process from start to finish, ensuring consistency and efficiency in handling exceptions across various teams and technologies. :ServiceNow Tool Management: Own the oversight and utilization of the ServiceNow tool for exception tracking, resolution, and reporting. Ensure proper configuration, use, and optimization of the tool. :Triage and Information Collection: Lead the triage process for incoming exceptions, collecting all necessary information to assess each exception and its impact. Work closely with requestors to ensure accurate and comprehensive data. :Risk Analysis: Analyze and assess potential risks associated with each exception. Present clear and concise risk assessments to stakeholders and help guide decision:making. :Collaboration with Requestors: Partner with internal teams and requestors to gather data, answer questions, and resolve issues in a timely manner. Provide updates on exception status and resolution progress. :Metrics and Reporting: Track, update, and report on key metrics and statistics related to exceptions. Develop reports and dashboards to communicate trends, patterns, and outcomes to leadership. :GRC Data Submission: Ensure that exception data is submitted to Governance, Risk, and Compliance (GRC) tools as needed, maintaining accurate and timely records for audit and compliance purposes. :Continuous Improvement: Identify areas for improvement in the exception management process. Recommend and implement process enhancements to improve efficiency, compliance, and overall risk management. About the team Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in what is but rather what can be to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. Enough about us, let's talk about you Required: :Prior experience working in Cybersecurity teams. :Strong understanding of risk analysis and cybersecurity mitigation strategies. :Excellent communication skills, both verbal and written and demonstrated ability to explain complex cybersecurity topics in an easy:to:understand manner. :Strong analytical and problem:solving abilities. :Highly organized with attention to detail and