Job Type:Permanent Work Model:On:site Reference code:128565 Primary Location:Montreal, QC All Available Locations:Montreal, QC; Brossard, QC; Laval, QC; Ottawa, ON; Quebec City, QC Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100 Canadian:owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians. By living our Purpose, we will make an impact that matters. :Have many careers in one Firm. :Enjoy flexible, proactive, and practical benefits that foster a culture of well:being and connectedness. :Learn from deep subject matter experts through mentoring and on the job coaching :: Are you interested in a career in customer service? Looking to gain more professional experience? Look at the opportunity below What will your typical day look like? Reporting to the Manager of Workplace Services, the Workplace Services Facilities Supervisor is responsible for maintaining a high level of service within Facilities Management (FM), managed occupant services and local and regional operations. The Supervisor will be accountable in delivering quality work in the most timely and efficient manner and is responsible for the identification and adoption of best practices. This individual will thrive in a fast:paced team environment, exercise discretion and diplomacy in all interactions and will be versatile to build strong relationships with internal enabling areas. This individual is a member of the Workplace Services team and a key contributor to the achievement of tactical goals. Responsibilities include oversight of areas of facilities, asset management, project management, operational readiness, vendor relations, emergency response and business continuity. :Responsible for Operations and Maintenance (O and M), ensuring all mechanical elements of leased infrastructure are functioning as intended, compliant with laws and regulations, and serviced for efficiency, reliability and safety :Oversees day:to:day activities of reactive and preventative maintenance programs, facility inspections :Supervise and coordinate various vendors and contractors for general building maintenance :Oversight of interior elements such as furniture, fixtures and equipment, tracking and maintaining inventories :Utilize internal ticketing software to monitor and resolve requests and issues :Manage service requests, e.g. freight elevator deliveries, after:hours access, shredding vendors, etc. :Manage people relocations, new hires, departures, packing or unpacking assistance, movers coordination. Overall assignment of storage drawer allocations. :Involved with change management, such as build:outs, renovations, operational readiness, and occupancy preparation :Involved with business readiness for multiple global ISO obligations and compliance, in preparation for yearly onsite/virtual audits :Alignment with environmental sustainability initiatives and compliance, to ensure the enhancement of energy consumption performance, biodegradable waste management, and greening programs from a real estate perspective :Supervise and inspire your team to find efficiencies and cost savings opportunities, and to work to their highest capabilities in order to provide exceptional customer service :Act as a role model for our Reinvented Performance Management experience by a