Date Posted: 07/09/2025 Req ID: 44139 Faculty/Division: UofT Scarborough Department: UTSC:Ofc of the Registrar Campus:University of Toronto Scarborough (UTSC) Position Number: Description: About us: The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey. The Office of the Registrar is responsible for student recruitment and admissions, direct and online service to current students, including registration, financial aid, scholarships, academic assessments, graduation and petitions. It also provides course scheduling, administration of tests and exams, enrolment data analysis and business intelligence. It is the vision of the Office of the Registrar to connect every student to success by providing excellent service and support to students, faculty, staff and the broader community. Members of the Office of the Registrar team value accountability, inclusivity, community and leadership and take pride in work that is student:focused and meaningful. This search aligns with the University's commitment to strategically and proactively promote diversity among our community members (Statement on Equity, Diversity and Excellence). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities . Your opportunity: Working under the direction of the Supervisor, Financial Aid and Manager, Scholarships and Awards to provide detailed information regarding financial aid issues to students at the University of Toronto Scarborough. You will support students as well as the Financial Aid and Awards staff by administering and processing extensions, refunds and supporting documents for OSAP and institutional funding programs, confirming enrolment for various OSAP programs, preparing award letters and being a key first point of contact for student questions relating to financial aid and awards inquiries. Your responsibilities will include: :Providing detailed information regarding financial aid issues :Informing applicants and current students of available financial aid workshops :Providing detailed information on fee deferral procedures and deadlines :Maintaining a cache of financial aid information :Providing detailed information regarding financial awards :Informing applicants and current students of available financial awards workshops :Keeping well:informed on University programs, policies and procedures :Serving as a resource to others by providing (non:supervisory) job:related guidance Essential Qualifications: :Bachelors Degree or acceptable combination of equivalent experience. :Minimum two (2) years related experience providing detailed information to students on financial aid and awards. :Strong computer skills in word processing, Excel spreadsheets, database maintenance, internet, email, and PowerPoint presentations. :Demonstrated understanding of OSAP system. :Demonstrated familiarity with student information system (e.g., ROSI/ACORN). :Excellent verbal and written communication, interpersonal and organizational skills. :Strong customer service experience. :High level of attention to detail and strong problem:solving skills. :Ability to work independently as well as in a team:centered environment. :Applicants are also expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment.