Requisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high:performing culture. Contributes to the overall success of the Service Management Technology (SMT) team under Global Engineering, Operations and Functions in Global ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. Is this role right for you? In this role you will: : Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. : Work with other lab members, such as business analysts, QA Testers, Architects, and the Operations Team to help support the delivery of releases. : Lead and coach the team members with task oriented activities, coordinate the team developments between the teams and teammates : Extract and maximize business value by providing solutions that best fit the business (i.e. leveraging out of box versus heavy customization). : Help with proofs of concept to get the most out of the ServiceNow modules for the business. Do you have the skills that will enable you to succeed in this role? Wed love to work with you if you have: : Configure and develop solutions on the ServiceNow Platform (i.e Workflows, Business Rules, Script Includes, etc.) : Leading end:to:end ServiceNow implementation project teams and owning project delivery goals. : Must be able to work on multiple projects at the same time with good time management skills. : Provide guidance to junior members in the team. : Work without supervision on project work. : Provide Level 3 production support. : Provide support with technical solutions within your domain space (i.e. ITAM, ITSM). : Maintain up to date technical documentation. : Participate in estimation with your enterprise stakeholders. : Computer Science Diploma or Degree; or related work experience. : ITIL Foundation certification or training. : ServiceNow Advanced System Administrator certified or training. : ServiceNow Scripting certification or training a plus. : 3 : 5 years of ServiceNow Experience within modules/applications (and ServiceNow in general). For example, ITSM, ITOM, SPM, etc. : 3 : 5 years' experience and hands on development in general module configuration on the ServiceNow Platform. : 1 : 3 years' experience as a Tech Lead working on ServiceNow platform. : Experience with the Service Graph Connector in ServiceNow a plus : Strong experience and knowledge of integrations on the ServiceNow Platform, consisting of either REST, SOAP, Integration Hub, workflows etc. : Has experience in systems design and a solid understanding of development, quality assurance and integration methodologies. : Ability to do research and development of new ways to leverage the ServiceNow platform. Whats in it for you? : Diversity, Equity, Inclusion and Allyship : We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias:free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow and participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability and veterans. : Accessibility and Workplace Accommodations : We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility re